Store Customer Service Specialist

4 months ago


St Albans, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #5468, located at: 133 N. Main St., St. Albans, VT 05478
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • St Charles, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • St George, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • St Paul, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • Saint Albans City, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...


  • St Albans, United States Airbus Full time

    Customer Resolution Specialist (Contract) Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com. Job Description: Satair is looking for a Customer Resolution Specialist...


  • St Albans, United States Airbus Full time

    Customer Resolution Specialist (Contract) Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com. Job Description: Satair is looking for a Customer Resolution Specialist...


  • St Albans, United States Hannaford Supermarkets Full time

    Address: USA-VT-St Albans-290 Highgate Commons Rd Store Code: Store 08355 Front End (5151739) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • Saint Albans, Vermont, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job SummaryThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will also be responsible for promptly resolving...


  • St Albans, United States Domino's Pizza LLC Full time

    Customer Service Representative (CSR) Location: 266 North Main Street St. Albans Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Daily Routine: Greet...


  • St Louis, Missouri, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Loves Travel Stops & Country Stores. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and performing various duties to meet business needs.Key...


  • Saint Albans, Vermont, United States Ocean State Job Lot Full time

    Job Summary: We are seeking a highly motivated and customer-focused Store Specialist to join our team at Ocean State Job Lot. As a Store Specialist, you will play a key role in creating a positive and engaging customer experience by providing exceptional customer service, processing complex point-of-sale transactions, and ensuring the smooth operation and...


  • St Albans, United States Hannaford Supermarkets Full time

    Hannaford - USA-VT-St Albans-290 Highgate Commons Rd [Retail Clerk / Team Member] As a Center Store Associate at Hannaford, you'll: Provide quality customer service within the Center Store (Grocery) Department; Be responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent...


  • St Albans, United States U-Haul Full time

    Location: 6012 MacCorkle Ave SW, Saint Albans, West Virginia 25177 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...


  • St Matthews, United States Enmarket (Enmark Stations Inc.) Full time

    Description: The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives. The Customer Service Associate serves our customer's needs by being well trained, friendly, and responsive while following company procedures and policies. Customer Service Associates...

  • Customer Service/Sales

    6 months ago


    St Johns, United States Home Depot Full time

    Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend...


  • St Louis, Missouri, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at the Community Choice Financial Family of Brands. As a Store Manager, you will play a critical role in driving the success of our stores and delivering exceptional customer experiences.Key ResponsibilitiesCustomer Service and Team Management: Develop strong...


  • St Paul, United States Ultimate Staffing Full time

    Job Duties: - Manage incoming calls and respond to customer inquiries, - Dispatch service calls and assign work orders to technicians - Prepare memos and communications for the executive team - Coordinate insurance certificates - Handle customer invo Customer Service Specialist, Customer Service, Business Operations, Specialist, Retail, Staffing


  • St. Simons Island, Georgia, United States Winn-Dixie Full time

    Key Responsibilities:Customer Service: Provide exceptional customer service by greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner.Cash Handling: Properly record sales through the scanning system and operate cashiering equipment accurately and efficiently.Inventory Management: Stock front-end products and maintain a clean...


  • St Paul, United States Thomson Reuters Full time

    Provides timely, accurate, and value-adding customer service to clients through voice and non-voice channels. (inquiry types typically include account maintenance, billing inquiries, order status, product feedback, password assistance, etc.)Uses anal Customer Service Specialist, Customer Service, Specialist, Retail, Skills


  • Saint Albans, Vermont, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You will also be expected to...