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Senior IT Business Analyst

2 months ago


Minneapolis, United States Q Consulting Inc Full time

We are seeking an experienced Senior IT Business Analyst with a strong background in requirements gathering, documentation, facilitation, and mentorship/coaching. Experience in distribution center operations and Warehouse Control Systems (WCS) is highly desirable. The ideal candidate will play a critical role in bridging the gap between business needs and technology solutions, ensuring that distribution center operations are optimized for efficiency and accuracy. This role involves analyzing business processes, gathering requirements, and implementing IT solutions that support distribution center functions.
Key Responsibilities:
Requirements Gathering & Analysis:

  • Collaborate with stakeholders, including operations, logistics, and IT teams, to gather and analyze business requirements related to distribution center operations and WCS.
  • Translate business needs into detailed functional and technical specifications.
  • Proficient in using tools such as Lucidchart and Excel for business analysis.
  • Demonstrated experience in an Azure DevOps environment.
Solution Design & Implementation:
  • Work closely with IT developers and WCS vendors to design and implement solutions that enhance distribution center efficiency, accuracy, and scalability.
  • Ensure that WCS requirements align with overall business goals and operational needs.
Mentorship & Coaching:
  • Exhibit strong leadership skills and the ability to mentor and guide junior analysts.
  • Proven experience contributing to the career development and growth of other employees.
Process Improvement:
  • Identify opportunities for process improvements within the distribution center environment, leveraging WCS and other IT systems.
  • Lead and facilitate process re-engineering initiatives to streamline operations and reduce costs.
Documentation:
  • Create and maintain comprehensive documentation for system configurations, processes, and procedures related to distribution center operations and WCS.
  • Ensure documentation is up-to-date and accessible to relevant stakeholders.
Qualifications:
Education:
  • Bachelor's degree in Information Technology, Business Administration, Supply Chain Management, or a related field.
Experience:
  • Minimum of 7-10 years of experience as an IT Business Analyst, with a focus on distribution center operations and the WCS environment.
  • Proven experience with WCS implementations, upgrades, and maintenance.
  • Strong understanding of distribution center processes, including receiving, picking, packing, shipping, and inventory management.
  • Experience working with ERP systems and their integration with WCS.
Skills:
  • Excellent analytical and problem-solving skills, with the ability to translate complex business needs into actionable IT solutions.
  • Proficient in data analysis and reporting tools.
  • Exceptional communication and interpersonal skills, with the ability to interact with stakeholders at all levels of the organization.
  • Strong documentation skills with keen attention to detail.
Key Competencies:
  • Strategic thinking and the ability to align IT solutions with business goals.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong technical aptitude and the ability to quickly learn new systems and technologies.
Q Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin, or protected classes.