Parts Specialist
2 weeks ago
We need a PARTS SPECIALIST who is experienced in retail, professional and has mechanical knowledge of boats to join our team. Our new boat dealership in Jackson, WI is open an busy with immediate hiring available.
- Has experience connecting with customers in a friendly manner in person/on the phone.
- Feels confident answering calls, entering orders in computer system, talking to customers about the latest electronics and accessories to outfit boats.
- Consistently show a positive attitude and be a genuine team player.
- Takes ownership of the customer's experience by carrying out assignments that allow the dealership to leave a positive impression with the customer.
- Willing to work Saturdays
Responsibilities
- Lead the parts department, retail and wholesale customers
- Accomplish objectives through the use of proper purchasing procedures and inventory control
- Handle the parts inventory and track all expenses
- Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs
- Keep up-to-date on manufacturer warranty, policy, and return procedures
- Knowledge and compliance with the federal, state, and local regulations that affect operation
- Forecast goals and objectives for the department and strive to meet them
- Ensure that incoming inventory is stocked in the correct location
- Maintain a stabilized inventory consistent with the requirements of the defined areas
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Implement & carry out safety requirements
- Demonstrate behaviors within Company's Values in all interactions with customers, co-workers and vendors
- 2+ years of related experience in an Parts Specialist position preferred
- Excellent customer service skills
- Professional appearance and work ethic
- High school diploma or equivalent
- Detail oriented and organized
- Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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