Patient Services Rep
4 weeks ago
Patient Services RepReq #:
45981
Category:
Clerical / Administrative Support
Status:
Full-Time
Shift:
Day
Facility:
Barnabas Health Medical Group
Department:
Ocean Internal Medicine
Location:
Barnabas Health Medical Group,1300 Highway 35 Plaza II Suite 204, Ocean, NJ 07712
Job SummaryThe Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.Qualifications:Required:High School Diploma or GEDRelevant experience and/or training, or equivalent combination of education and experienceExperience working managing multiple schedules, multiple phone lines and tasksPrevious medical receptionist experience or background in general officeDemonstrates a clear understanding of the importance of patient satisfaction and safetyStrong oral and written communications skillsAttention to accuracy and detailAble to multitask and work under pressureAbility to work independently and in a team environmentKnowledge of medical terminology and electronic medical record (EMR) systems preferredIncluding evening requirementsMonday- Friday 8:30am-5pm, one evening until 6pmPreferred:Knowledge of medical terminology and electronic medical record (EMR) EPIC systems preferredEssential Functions:Performs patient check-in and check-out functionsAnswers routine questions in person and over the telephonePerforms basic clerical functions such as copying, scanning, faxing, sorting and distributing mailCreates and maintains health record information, files and organizes as neededCoordinates with insurance providers and handles pre-authorizations and certificationsBenefits and PerksAt RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and moreChoosing RWJBarnabas HealthRWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while deliveringa best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.Equal Opportunity EmployerRWJBarnabas Health is an Equal Opportunity Employer
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