IT Director, End User Computing

3 weeks ago

West Des Moines, United States Sammons Full time
What you can expect as the IT Director of End User Computing:
Join our forward-thinking organization as the IT Director of End User Computing, where you will spearhead our efforts to optimize technology interfaces and tools for all users. This pivotal role demands a blend of technical proficiency, visionary leadership, and strategic acumen to enhance operational efficiencies and drive technological innovation.

  • Strategic Leadership: Craft and execute comprehensive strategic plans for end user computing that synchronize with overarching organizational objectives.
  • Team Development: Direct and cultivate a team of end user computing specialists, fostering an environment of growth, collaboration, and innovation.
  • Technology Advancement: Proactively identify and integrate cutting-edge technologies and solutions to elevate productivity, fortify security, and enrich user engagement.
  • Infrastructure Oversight: Manage the development and sustained maintenance of robust end user computing infrastructures and support frameworks.
  • Security Governance: Supporting a Security-First mindset, champion stringent security protocols and compliance standards to safeguard against cyber threats and uphold data integrity.
  • Exemplary Support Services: Establish exemplary user support protocols to ensure swift and effective resolution of issues, enhancing user satisfaction, experience, and productivity.
  • Vendor Relations: Strategically manage vendor partnerships, ensuring adherence to service agreements and optimizing contractual benefits.
  • Financial Stewardship: Administer the budget for end user computing, prioritizing fiscal responsibility, accurate forecast and planning, andcost-effectiveness in resource allocation.
  • Interdepartmental Collaboration: Work seamlessly with other IT divisions and business units to ensure a cohesive technology ecosystem.
  • Innovation and Optimization: Lead initiatives focused on continuous improvement of processes and technologies to stay at the forefront of industry standards.
What we are looking for:
  • Bachelor's Degree in field relevant to role preferred
  • At least 8 years of progressive IT experience, including a minimum of 3 years in a leadership role within end user computing.
  • Expert knowledge of key end user computing technologies, including desktop and mobile operating systems, enterprise software solutions like Microsoft Office 365, and endpoint management platforms (e.g., SCCM, Intune).
  • Demonstrated success in leading dynamic teams supporting diverse business units in a rapidly changing environment.
  • Exceptional interpersonal and communication skills, capable of distilling complex technical details into accessible language for diverse audiences.
  • Strategic and analytical thinker with a knack for creative problem-solving and decision-making.
  • Proven competence in the formulation and execution of IT strategies, policies, and standards.
  • Established leadership track record of human capital management principles, practices, and procedures
  • Demonstrated effective negotiating and influence leadership skills
  • Demonstrated ability to present and adapt ideas in a business and user friendly language
  • Due to the financial nature and level of accountability of this position, a credit and criminal background check is required - The Fair Credit Reporting Act requires Sammons Financial Group Companies to notify you that, as a routine part of processing this application for employment, Sammons Financial Group may request a consumer report on you to verify all information contained in this application. Such report may include information about work-related behaviors, performance, character, general reputation, and personal characteristics, in addition to information about your previous employment, education, credit history and criminal records

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