Customer Service Representative

2 months ago

Pittsburgh, United States PSC Group Full time

>> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:238835State:PACity:PittsburghJob Categories:Admin Clerical, Entry Level, Human Resources, Manufacturing, QA Quality Control, OtherWorker Category:FTRG-Full-Time RegularDescription **Customer Service Representative

Pittsburgh, PA**

Petroleum Service Corporation is now hiring an Customer Service Representative to join our team at a safety-minded facility in Pittsburgh, PA. This position will be responsible for the safe and efficient inspecting, weighing, and creating documentation for product loads of truck and rail operations while working in SAP / Yard Management Software. The ideal candidate will have strong communication skills, keen attention to detail, advanced computer skills in all facets, and demonstrates the ability to multi-task in a chemical plant environment

Our employees are our #1 asset, and we invest considerable time and resources to train them well and keep them safe. We know that our overall success and company growth is a combined effort, and we strive to provide opportunities for our employees to learn, grow, and thrive

Experience is a plus but not required, and paid on-the-job training is available for this full-time position. If you're seeking a stable, long-term career in a booming industry, then consider joining the PSC family

**Work Schedule:** Monday-Friday 6-2 PM with some occasional overtime according to demand.

**Job Duties & Responsibilities:**

* Utilizes and updates yard management software to ensure railcar levels and locations are accurate

* Maintains accurate documentation for all railcars that enter and exit the facility (loaded and unloaded)

* Compiles, processes and distributes Bill of Ladings / Manifests in accordance with customer and DOT requirements

* Performs daily data entry, compares load orders and distribution entries in the SAP computer system

* Assists supervisor in generating switch lists

* Communicates data and reports with customers and PSC operations

* Completes any other duties that may be assigned to complete the job

**Job Qualifications:**

* Prior experience utilizing SAP is preferred

* Prior experience working in a chemical plant, industrial or manufacturing work environment is a plus, but not required

* Must be able to follow OSHA safety standards and be safety conscious at all times

* Must be proficient in Microsoft Excel

* Must possess a valid Driver's License

* 18 years or older and legally able to work in the U.S.

* Stable work history with good references from past employers

* Pass a drug screen, physical, and background check

* Speak fluent English

* PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.

* Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.

* PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.

* Check out our videos at to see how the work we do makes a difference and is essential for our economy.

* Learn more about our company culture and view our PSC Connection employee newsletter at .

**Employee Benefits:**

* Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families

* Company-paid life, short-term, and long-term disability insurance

* Matching 401(k) plan to help employees save money for retirement

* Vacation, sick leave, and holiday benefits (varies by work group)

* Incentives, discounts, and bonuses

* Industry-leading training and development programs

**Physical Requirements:

You must be able to:**

* Speak, write, read, hear, and have good vision

* Regular on-site attendance and punctuality is required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the companys rights to assign or reassign duties and responsibilities to this job at any time.

*Petroleum Service Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.*

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