Customer Service Representative CSR

2 weeks ago


Covington, United States Rusk Heating and Cooling Inc Full time
Customer Service Representative CSR

Top hourly pay with Employment bonus available

About Rusk:

Rusk Heating and Cooling, a fourth-generation family-owned company, has been serving the NKY Greater Cincinnati metro communities for over 150 years. The legendary Doc Rusk helped create a model for the HVAC industry by promoting higher standards and fair practices that are still held true today.

Ever growing, Rusk is looking for elite talent to continue the legacy. Trust Rusk

Benefits:
  • Compensation package (Hourly wage + bonus program)
  • Rotating on call shifts
  • Work/life balance: Rusk focuses on time with family
  • 401k w/ company match after one year of employment
  • Paid personal time off
  • Standard paid holidays
  • Medical Insurance: Health, dental, vision
  • Company provided $50k life insurance policy
  • Personal equipment program
  • Annual company gathering
  • Service Titan CRM
  • Internal advancement opportunities
  • Mechanical company without sales quotas or pressure
  • Training covered by the company

The Role:

Our Customer Service Representatives are the first line to our customer base fielding communications, assigning technicians and solving problems while exhibiting a high level of servitude and effectiveness. Our priority is 5-star worthy interactions and clear communication maintaining quality customer relationships. Being a relatively small, local family company, the culture is positive, open, healthy, and at a reasonable pace. Normal business hours are M-F 8a-6p with rotating Saturdays and only on call for Sundays. CSRs receive hourly pay ranging from $17-24 with bonus incentives. There is no cap on income with advanced productivity and personal investment.

Requirements:

High school diploma / GED, technical schooling a plus

2+ years of residential customer service preferred

Dispatching experience preferred

Service Titan experience a plus

Microsoft Office experience preferred

Strong communications abilities, organization and problem-solving skills

Clean driving record, background & drug free

(background / drug test performed upon employment offer)

  • Covington, United States Rusk Heating and Cooling Inc Full time

    Customer Service Representative CSR Top hourly pay with Employment bonus available About Rusk:Rusk Heating and Cooling, a fourth-generation family-owned company, has been serving the NKY Greater Cincinnati metro communities for over 150 years. The legendary Doc Rusk helped create a model for the HVAC industry by promoting higher standards and fair practices...


  • Covington, United States All Air Incorporated Full time

    Part-Time HVAC CSR Opportunity! All Air Heating, Cooling, and Healthy Air is looking for experienced Customer Service Representatives (CSRs) to join our team! Candidates must have a minimum of 2 years of experience. Because we offer state-of-the-art customer experiences, we need top-of-the-line HVAC CSRs who genuinely care about the customer and is not...


  • Covington, Louisiana, United States Walmart Full time

    Job SummaryWe are looking for a talented Customer Service Representative to join our team at Walmart. As a representative of our brand, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience.Key Responsibilities:Deliver outstanding customer service and resolve customer complaints in a timely and...


  • Covington, Louisiana, United States Domino's Pizza LLC Full time

    Job Description:RPM Pizza, one of the largest Domino's franchises in the United States, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be the face of Domino's, interacting with customers and providing exceptional service.Duties:Provide a fun and welcoming environment for customersTake orders...


  • Covington, United States MAU Workforce Solutions Full time

    Start your new career as a Customer Service Representative with MAU at our client in Covington, GA. As a Customer Service Representative, you will perform various functions of the Customer Service Department. What We Offer $16.50 per hour 1st shift, Monday - Friday, 8:00 AM - 5:00 PM Health benefits, including telehealth medical services Opportunity...


  • Covington, Louisiana, United States Raising Cane's Full time

    We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a representative, you will be responsible for providing excellent customer service, taking orders, and processing payments efficiently. You will also be required to maintain a clean and safe work environment, following proper safety procedures when...


  • Covington, United States Oldcastle BuildingEnvelope Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Covington, GA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.


  • Covington, Louisiana, United States Floor & Decor Full time

    Job OverviewFloor & Decor is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences and contributing to the success of our sales team.Main Responsibilities:Respond promptly and professionally to customer inquiries and needs.Help customers find products and...


  • Covington, United States Waste Pro Full time

    Waste Pro - 550 Winward Drive [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and...


  • Covington, Georgia, United States United Bank Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at United Bank. As a key member of our financial services team, you will be responsible for delivering exceptional customer service and providing tailored solutions to meet the financial needs of our clients.The ideal candidate will have a strong analytical and...


  • Covington, United States Wal-Mart Stores , Inc. Full time

    Job SummaryCashiers play a crucial role in providing exceptional customer service and creating a positive shopping experience at Walmart. As a Sales Floor Associate & Cashier, you will be the first point of contact for customers, answering their questions, and helping them find products. Your primary responsibility will be to operate a cash register, handle...


  • Covington, Kentucky, United States At Work Personnel Service Full time

    Job Summary:At Work Personnel Service is seeking a Part-Time Customer Service Representative to handle inbound and outbound calls, manage client interactions, and perform data entry tasks. The ideal candidate will possess excellent communication skills, be computer proficient in Microsoft applications, and have experience with insurance claims processing.Key...


  • Covington, United States Fidelity Investments Full time

    Join our team of Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In Customer Service Representative, Customer Service, Representative, Retail, Insurance


  • Covington, United States Advance Financial Full time

    Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service. What Youll Do Assist customers online, in person, and over the phone Welcome customers and work to provide the best customer experience possible Help customers with loans, check cashing, wire transfers, money orders, and...


  • Covington, United States Advance Financial Full time

    Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service.What You'll Do Assist customers online, in person, and over the phone Welcome customers and work to provide the best customer experience possible Help customers with loans, check cashing, wire transfers, money orders, and...


  • Covington, Kentucky, United States At Work Personnel Service Full time

    About the Job:Join our dynamic team at At Work Personnel Service as a Part-Time Customer Service Representative! As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and performing data entry tasks. If you possess excellent communication skills, are computer savvy, and enjoy working in a fast-paced...


  • Covington, Kentucky, United States LaRosa's Full time

    Job OverviewWe are seeking a reliable Customer Service Representative to join our team as a Delivery Driver at LaRosa's. As a key member of our delivery team, you will be responsible for providing exceptional customer service while navigating the roads in the comfort of your own vehicle.CompensationOur competitive hourly rate and generous tip incentives...


  • Covington, United States At Work Personnel Service Full time

    Customer Service | Part-Time | Covington, KY *Please note: This position does not start until Mid-January 2025* Local adjusting company looking for a part time customer service representatives to handle inbound and outbound calls, dealing with clients in a professional manner, and data entry. Must be computer savvy, including all Microsoft applications and...


  • Covington, Louisiana, United States Goldfish Swim School - Covington Full time

    About the Role: We are seeking a highly motivated and customer-focused Front Desk Representative to join our team at Goldfish Swim School - Covington. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, families, and guests. Job Summary: The Front Desk Representative will be the first...


  • Covington, Louisiana, United States T-Mobile Full time

    Key Responsibilities: • Assist customers in finding the right solution for their needsJob Description: As a key member of our team, you will provide exceptional customer service and support to customers in-store. You will work closely with customers to understand their individual needs and provide personalized demonstrations of the latest technology. Your...