Account Manager/Customer Service

2 weeks ago


Memphis, United States Vanguard Soap Full time

We are looking for an **Account Manager** to coordinate the development and ultimate launch of new soap products. Account Managers pull all aspects together, from formulation to packaging, by working closely with our Sales, Technical, Quality and Manufacturing teams. AMs manage new product launches, act as customer's liaison walking orders from receipt through the shipping process.

**SPECIFIC FUNCTIONS OF POSITION:**

- Maintain positive relationships and act as assigned customer's primary liaison

- Assist in managing customer inventory

- Assist sales team with onboarding new customers and expanding existing customer business

- Monthly collection of KPI information for management reviews and customer business reviews

- Manage multiple projects

- Other duties as assigned

**MINIMUM EDUCATION OR EQUIVALENT EXPERIENCE REQUIRED:**

* Bachelor's Degree in business or similar field preferred

* 3+ years' experience in Account Management or Business Development

* Experience in working with complex, multi-divisional, multi-geographical customers

* Experience working with cross-functional teams

* Exceptional communication skills

* Proficient in Microsoft Office

* Strong attention to detail required

* Strong problem-solving skills

**PHYSICAL DEMANDS:**

* Standard office setting

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.


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