Risk Analyst

4 weeks ago


Atlanta, United States REPAY - Realtime Electronic Payments Full time

About Repay REPAY (“Realtime Electronic Payments” / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. Position Overview The Risk Analyst will be a resource for both the Management Team as well as other Analysts. The ideal candidate will be a detail-oriented, self-starter who will be responsible for supporting the efforts of REPAY’s Risk team. Tasks include daily logging of bank returns and prompt reconciliation of entries to mitigate potential loss, coordinating, preparing, and reviewing merchant specific reporting, examining merchant processing behavior against established benchmarks to identify escalations and organizing/prioritizing tasks for identified department initiatives. The person should be comfortable working independently for many hours at a time with minimal distraction. In addition, should have a familiarity with the payment processing industry as well as experience in payment returns and risk review for ACH. Experience with debit/credit card processing or other payment modalities is a plus. Some travel may be required. Essential Job Functions Logging and reconciling daily ACH returns per Risk department procedures Processing and scrubbing data to be used for various daily reports for Risk review Escalate risk concerns and make recommendations for resolution to Risk Management Documenting exceptions/communications Identify trending behavior and take swift action to define, document and (if necessary) prevent behavior from negative impact to business because of fraud or negligence Communicate with merchants via email and phone to resolve risk-related questions or to clarify questionable activity Assisting with completing due diligence on merchant risk behaviors when requested Maintain existing projects as needed/requested Recommend efficiencies in reporting as identified/requested Facilitate internal department tasks/communications Accept/prioritize incoming projects from various contacts within Risk department Monitor transactional, batch, authorization and return activity for merchant portfolio(s) and examine for anomalies Adapt to changes within department as needed Participate in webinars or on-site classes to enhance existing knowledge and stay abreast of industry-specific changes Role Distinguishing Responsibilities Risk data entry and reconciliation timelines Full product(s) risk review for applicable US/CAN portfolios Canadian settlement verification/ACH Returns Domestic ACH returns Incoming/Outgoing Risk Cases Qualifying Experience 1+ years’ experience in payments processing 1+ years’ experience in Risk background 2+ years’ experience in data entry Proficient with Excel to include (e.g., pivot tables, v-lookups) Communicate effectively (written and verbally) with internal and external associates Excellent organizational, analytical skills and note taking skills Must be able to adhere to and meet given task deadlines Must maintain a high level of accuracy in performance in a high-speed environment Must have a demonstrated ability to work independently Familiarity with CRM systems and practices Proficiency with Microsoft applications Bachelor’s Degree preferred or equivalent work experience #J-18808-Ljbffr



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