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Quality Assurance Manager

2 months ago

St Paul, United States Lakeshirts Full time

Full comprehensive benefits package + culture that is priceless DO IT RIGHT THE FIRST TIME | ANALYZE, EDUCATE, TRAIN, IMPROVE

THE OPPORTUNITY: As the Quality Assurance and Training Manager, you will be pivotal in delivering optimum-quality garments and headwear to our customers, aligning with our mission to "WOW" them. Your key deliverables include enhancing the Lakeshirts Quality System, which encompasses quality philosophy, standards, methodologies, and tools to maximize customer satisfaction and reduce costs due to poor quality. Additionally, you will oversee the development, implementation, and management of operational team training programs and qualification processes. This role ensures that employees possess the necessary skills and qualifications to meet organizational goals. Schedule: Monday-Friday

, Day Shift. Able to provide support via phone, email or directly on evening shifts as needed. Some travel required (

A Typical Day

(job functions)

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Collaboration + Problem-Solving + Process Improvement Quality Assurance Functions: Lead with a safety-first mindset, advocating for a ZERO Accident mentality. Maintain and communicate information regarding complaint and defect rates, both internal and external, and oversee relevant improvement activities. Facilitate routine quality reviews with key personnel at each manufacturing site and collaborate on the development of improvement plans. Collaborate with Line Development to prepare quality standards and inspection techniques for new garment offerings. Ensure contract manufacturers have relevant quality standards to perform work that matches Lakeshirts expectations. Develop or support the development of process documents, work instructions, and inspection criteria for Operators and Quality Control personnel. Collaborate with Procurement to evaluate supplier performance and issue corrective action requests as needed Oversee the work activities of 1-3 direct reports. Training & Qualification Functions: Develop and implement training & qualification programs for the operations teams, aligned with key performance indicators. Create or support the creation of training materials, including manuals, e-learning modules, and workshops. Maintain system for tracking training completion and qualifications status. Monitor and support trainers to ensure effective delivery of training programs. Collect feedback from trainees and stakeholders to identify areas for improvement. Dotted line relationship to trainers, providing guidance and support to execute training program. Skills

(qualifications)

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Effective Leadership & Communication + Assess Needs + Prioritize Bachelor's degree preferred. A relevant mix of education and experience is acceptable Must have 5 years' experience in a manufacturing setting Must have 3 years' experience in a Quality or Continuous Improvement role Relevant experience in quality inspection techniques, statistical analysis, document control & revision, etc. Outstanding written communication required for the development, revision and maintenance of written standards and SOPs Knowledgeable (or ability to quickly learn) screen print and embroidery techniques that drive quality Welcoming of change, nimble and open minded with the ability to thrive in a constantly growing business where continuous improvement is key Ability to influence others and promote change across all levels. Self-motivated, self-directed, results-oriented, and able to work effectively in a fast-paced environment Skilled in Enterprise or WMS software systems Skilled in MS Excel for the purposes of analyzing data Must have the ability to recognize our culture, contribute to it, and be a part of it. Big egos, game players, "me firsts", entitled, and other such traits need not apply. We kind of mean it. :) Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too) OUR CULTURE IS ONE-OF-A-KIND AND TRULY SETS US APART

. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately-owned screen-printing manufacturers in the United States, responsible for decorating and distribution of a wide variety of garments for the resort, college and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ over 550 great people, proudly producing 35,000+ garments daily. It's not just a job but a lifestyle. Our job descriptions help support and guide you in the role you play in making our company successful.

LIFE'S BETTER IN A T-SHIRT. IT REALLY IS. Cognitive or Mental Requirements of the Job: Employee must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision making, dependability, good judgment, reading, memorizing, social skills, speaking, stress control, writing. Physical Demands: OCCASIONALLY: Lift, Stand, Carry, Lift under 10 lbs, Carry under 10 lbs, Reach above shoulder height, Push, Pull, Climb, Balance, Bend, Twist, Crawl, Reach, Lift 10-24 lbs, Lift 25-50 lbs, Lift over 50 lbs, Carry 10-24 lbs, Carry 25-50 lbs, Carry over 50 lbs FREQUENTLY: Walk, Reach at shoulder height CONTINUOUSLY: Sit, Reach below shoulder height Apply Now

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