Current jobs related to Customer Support Advocate - Williamstown - Accountable2You LLC

  • Customer Support Specialist

    3 months ago

    Williamstown, United States Accountable2You Full time

    Job DescriptionJob DescriptionSalary: We're growing and looking for our next Customer Support Specialist to join our team! Do you share our passion for accountability, love our core values, enjoy technology, and possess excellent written and spoken communication skills? Read on!  What’s the starting salary range?Depending on your customer service and...

  • Customer Support Engineer

    3 months ago

    Williamstown, United States Accountable2You Full time

    Job DescriptionJob DescriptionSalary: $50k-$80k annually DOEWe're growing and looking for our next Customer Support Engineer to join our team! Do you share our passion for accountability, love our core values, enjoy technology, and possess excellent written and spoken communication skills? Read on!  What’s the starting salary range?Depending on your...

  • Psychologist for Educational Support

    1 week ago

    Williamstown, Massachusetts, United States Epic Special Education Staffing Full time

    ABOUT OUR ORGANIZATIONAt Epic Special Education Staffing, we pride ourselves on being a close-knit community where every member is valued and supported. Our mission is to create a multitude of opportunities for professionals to utilize their skills and make a significant difference in the realm of special education. Join us to be part of a meaningful...

  • Customer Service Representative

    3 days ago

    Williamstown, Kentucky, United States Accountable2You Full time

    Customer Support Specialist at Accountable2YouWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Accountable2You. As a key member of our support team, you will be responsible for providing exceptional technical support and assistance to our customers.Key Responsibilities:Technical Support: Provide timely and...

  • Technical Support Specialist

    3 days ago

    Williamstown, Kentucky, United States Accountable2You Full time

    Customer Support Specialist at Accountable2YouWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Accountable2You. As a key member of our support team, you will be responsible for providing exceptional technical support and assistance to our customers.Key Responsibilities:Technical Support: Provide timely and...

  • Technical Support Specialist

    1 week ago

    Williamstown, Kentucky, United States Accountable2You Full time

    Position OverviewSalary: $50,000 - $80,000 annually based on experience.We are expanding our team and seeking a dedicated Technical Support Specialist who shares our commitment to accountability and customer service excellence. If you have a passion for technology and possess strong communication skills, we encourage you to explore this...

  • Client Relationship Specialist

    1 week ago

    Williamstown, Vermont, United States Bar Harbor Bank & Trust Full time

    Bar Harbor Bank & Trust provides a competitive compensation package, including medical, dental, vision, and life insurance, paid holidays, a 401(k) plan, paid time off, performance incentives, and opportunities for professional development.About the Organization:Bar Harbor Bank & Trust is a community-focused banking institution committed to assisting...

  • Safety Operations Manager

    1 week ago

    Williamstown, New Jersey, United States Williams-Sonoma Full time

    Position OverviewWe are seeking a dedicated individual to enhance our safety protocols and risk management strategies. The Safety Operations Manager plays a pivotal role within the Risk Management Team, focusing on safety procedures and processes across various functions including Stores, Corporate Offices, and Supply Chain operations. The primary objective...

  • Special Education Teacher

    13 hours ago

    Williamstown, Kentucky, United States Phaxis Full time

    We are seeking a dedicated and passionate Special Education Teacher to join our team at Phaxis. As a Contract Special Education Teacher, you will play a vital role in supporting students with diverse needs and abilities.Job Details:Contract Special Education Teacher positionFull-time, regular school hours (Monday-Friday)Caseload: Grades...

  • Educational Psychologist

    1 week ago

    Williamstown, Massachusetts, United States BlazerJobs Full time

    Job OverviewBlazer Jobs is seeking a committed Educational Psychologist to support the mental well-being and academic achievements of students. This full-time position requires a minimum of 1+ years of experience in a school setting.Key Responsibilities:Perform thorough psychological evaluations and assessmentsCreate and execute tailored education plans...

  • Traveling Speech Language Pathologist

    5 days ago

    Williamstown, New Jersey, United States Host Healthcare Full time

    Host Healthcare is seeking a traveling Speech Language Pathologist for an exciting opportunity.Position Overview & RequirementsSpecialty: Speech Language PathologistDiscipline: TherapyDuration: 13 weeks32 hours per weekShift: 8 hours, daysEmployment Type: TravelHost Healthcare is a recognized leader in travel healthcare, currently offering an opening for a...

  • Travel Speech Language Pathologist

    2 months ago

    Williamstown, United States Ardor Health Solutions Full time

    Ardor Health Solutions is seeking a travel Speech Language Pathologist for a travel job in Williamstown, New Jersey.Job Description & RequirementsSpecialty: Speech Language PathologistDiscipline: TherapyStart Date: 07/29/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: Travel Location: Williamstown, NJ Setting: SNF...

  • Travel Physical Therapist

    1 month ago

    williamstown, United States Ardor Health Solutions Full time

    Ardor Health Solutions is seeking a travel Physical Therapist for a travel job in Williamstown, New Jersey.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: 08/09/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: Travel Location: Williamstown, NJ Setting: SNF UNIT Employment Type:...

  • Ark Encounter Public Safety Officer Full Time

    3 months ago

    Williamstown, United States Answers in Genesis Full time

    Public Safety Officers are responsible for the overall safety and security of properties under the ownership of Answers in Genesis. This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with...

  • Travel Speech Language Pathologist

    1 month ago

    williamstown, United States Ardor Health Solutions Full time

    Ardor Health Solutions is seeking a travel Speech Language Pathologist for a travel job in Williamstown, New Jersey.Job Description & RequirementsSpecialty: Speech Language PathologistDiscipline: TherapyStart Date: 08/09/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: Travel Location: Williamstown, NJ Setting: SNF...

  • Safety Operations Manager

    1 week ago

    Williamstown, New Jersey, United States Williams-Sonoma Full time

    About the RoleWe are seeking a dedicated individual to oversee safety protocols within our organization. This position is crucial for the Risk Management Team, focusing on safety procedures across various functions including corporate offices and supply chain operations.Key Responsibilities- Serve as a safety advocate across all locations and departments,...

  • Client Relations Advisor

    1 week ago

    Williamstown, Kentucky, United States Accountable2You Full time

    Client Relations Advisor at Accountable2YouAbout the Company: Accountable2You is expanding and is on the lookout for a Client Relations Advisor to join their committed team. They emphasize customer service as a fundamental aspect of their business strategy, concentrating on excellence in service and growth.Position Overview:We are seeking a Client Relations...

  • Coles Bakery Assistant

    23 hours ago

    Williamstown, Massachusetts, United States Coles Supermarkets Australia Pty Ltd Full time

    About the RoleWe are seeking a skilled and experienced Bakery Team Member to join our team at Coles Supermarkets Australia Pty Ltd in Williamstown. As a key member of our bakery team, you will be responsible for providing exceptional customer service and ensuring that our bakery products meet the highest standards of quality and freshness.Key...

  • Bakery Team Member

    24 hours ago

    Williamstown, Massachusetts, United States Coles Supermarkets Australia Pty Ltd Full time

    About the RoleWe are seeking a skilled and experienced Bakery Team Member to join our team at Coles Supermarkets Australia Pty Ltd in Williamstown. As a key member of our bakery team, you will be responsible for providing exceptional customer service and ensuring that our bakery products meet the highest standards of quality and freshness.Key...

  • Business Development Representative

    3 months ago

    Williamstown, United States MBS Pro Staffing Full time

    Job DescriptionJob DescriptionMBS hiring a Business Development Representative near Dry Ridge, KY. Our client is a global automotive manufacturing industry supplier.You will play a key role in ensuring the efficient and effective operation of the manufacturing processes within the company. You are responsible for overseeing and managing the engineering...

Customer Support Advocate

2 months ago

Williamstown, United States Accountable2You LLC Full time

We're growing and looking for our next Customer Support Advocate to join our team Do you share our passion for accountability, love our core values, enjoy technology, and possess excellent written and spoken communication skills? Read on What's the starting salary range? Depending on your customer service and technical support experience, this full-time salaried role offers between $37,000 and $45,000 annually. What makes the A2U support team different? We're a support-driven company, which means everything we do at Accountable2You centers around growth through service to our customers. Most companies view customer support as a cost center; a leaky bucket that receives as few resources as possible. At A2U, we believe that support-driven growth is a wholesome, ethical way to grow a company that centers around meeting needs. Customer Support is central to our business model, essential to our vision, and vital to our shared success. What does a normal day look like? As a Customer Support Advocate, you will become well acquainted with our software as most of our work centers around things our customers encounter: Troubleshooting software issues on various device types, explaining our software and website, fixing billing problems, and training customers on best practices with our software. The constant advancements within Windows, Mac, Linux, Android, Apple iOS, and Chrome OS also allow us a wealth of technical topics to learn and master each day. All of our work is ultimately customer-facing, but we're not a call center, and we're not hiring a so-called "phone jockey." Our Customer Support team handles incoming technical and account-related emails, chats, and social media messages and works together on improving our processes, customer documentation, and learning (and testing) our technology. Our Customer Support team doesn't offer counseling services to our customers. Yet, we listen with compassion and empathy and then move forward with recommendations to help utilize our software in the customer's unique situation. While many of our customers use our software to keep would-be temptations at bay and confirm their integrity, others struggle deeply with pornography and other addictive behaviors. As you help your team serve customers, you may encounter vulgar and offensive words - but we've intentionally prevented our software from capturing images or links to the objectionable content. We do our best to guard our team against objectionable content, and under no circumstances will you need to examine offensive websites or material. About you You're an outstanding human. We get it, no one is perfect, yet you possess a strong moral character that loves our core values and affirms Accountable2You's mission and purpose. You believe the struggle is real. You count bondage to pornography and other addictive behavior as serious matters. You're committed to helping people in their journey toward life change. You're well-versed in customer-facing roles. We're looking for at least 1 year of experience in a customer-facing role. Bonus points if written communication between you and your customers comprised over 50% of your interactions. You're curious about the SaaS industry and technology. We provide extensive training on our products, yet you're well-equipped to master the basics of essential SaaS tools (Google Drive, Slack, etc.) without much guidance. Subscription models, smartphones, apps, and networks are some of the topics we discuss every day. You might not have a technical or business degree, but the thought of learning how to troubleshoot a complicated problem or grow the customer base should appeal to your interests. You're a natural communicator. While you don't need to be an extrovert, it does mean that those who know you best would say you thrive in environments that rely upon clear written and spoken communication. Learning the art of effective communication should interest you. You're a resourceful learner and a natural teacher. You're naturally curious and love the art of "asking the better question" that reveals the actual need. You enjoy flexing your resourcefulness in testing ideas and finding answers. You're gifted at reducing complex situations into simple explanations. You're highly empathetic and see things from the other person's point of view. You know that everyone possesses unique skills and life experiences, so you default toward kindness and patience rather than critique and judgment. You make people feel empowered after interacting with you rather than stupid because of a knowledge gap or small mistake. You're eager to grow personally and professionally. Like a world-class athlete working with a coach, you want to know what you did well and what you can do better next time. Excellence matters to you. At A2U, we all view feedback as the means to grow and improve toward excellence. That means we're quick to learn from our mistakes and quick to extend grace to others amid their mistakes, too. You're persistent and love solving problems. There are few easy answers here, and this excites you. Every customer is a real person with bespoke needs and emotional predispositions. Likewise, every device is different and poses unique challenges. You don't quit until you've done the hard work to research and answer the question at hand. You love discovering a better way. Like us, you feel the adage, "faster is better" isn't quite right. Instead, you believe that "better is faster," so you're on the lookout for new ways to improve your craft and gain new speed. You're a flexible and proactive doer. You don't wait for someone to tell you what to do next. You own your work, and you're always looking for the next opportunity to meet a need, serve customers, or help your team. Likewise, you're flexible to help cover a Saturday or other shifts in the future. Requirements A minimum of one year of experience in a customer-facing role A genuine delight in serving customers and meeting needs Ability to explain complex concepts with a tone that reflects a kind, honest, and confident clarity Natural interest and aptitude for technology, software, and the SaaS industry Comfortable familiarity using Google Docs, Zoom, Gmail, and other similar software Invites collaboration and adopts input from coworkers Follows defined processes and pursues clarity when next steps are unclear Quick learner who rapidly adapts to change Affirmative, can-do attitude toward tasks and responsibilities A team player who's humble, hungry, and smart Excellent attention to detail and a growth mindset (Tip: 1.25x playback speed ) Bonus points Comfortable familiarity using Zendesk, Help Scout, or other similar software Comfortable familiarity using project/task management tools like Trello, Basecamp, Wrike, Asana, or other similar software When and where do you work? This role is office-based in Williamstown, Kentucky, and is not eligible for remote work. Our customer support team's hours of operation cover Monday through Saturday from 8 AM to 5 PM. While not planned currently, we may add additional support operating hours in the future. We recognize the best talent might not live within a commuting distance to our office. We offer a generous relocation package for candidates outside the local area. If you're our top candidate, we'll help you move here Does this sound like a good fit? We hire the best fit, but there's a lot more that goes into "best fit" than a laundry list of previous experience. If you love our mission, values, and model the humble, hungry, smart ethos we aim for at A2U, we encourage you to apply - we'd love to hear from you We respond to all applicants, so you'll definitely hear back from us. PS - We love cover letters Be sure to include one with your application to let us know why you'd like to work for Accountable2You PLEASE NOTE: Our emails to you may go to your spam/junk folder if your spam filter is overly aggressive. After submitting your application, please check for our automated confirmation email in your email inbox. If the automated confirmation email doesn't appear in your inbox, please check your spam/junk folder and mark the message as "not spam" or "not junk" to receive our follow-up responses.