IT Support Specialist
2 weeks ago
The I.T. Support Specialist role is to support and maintain organizational computersystems, desktops, and peripherals. That includes installing, diagnosing, repairing,maintaining, and upgrading all organizational hardware and equipment while ensuringoptimal workstation performance. The person will also troubleshoot problem areas (inperson, by telephone, or via work order) in a timely and accurate fashion, and provideend-user assistance where required. Essential Duties and Responsibilites Acts as the initial point of contact for all computer and system-related concerns from employees. Diagnose problems to resolve calls on various supported computer hardware, software, and operating systems. Installs, configures, tests, maintains, monitors, and troubleshoots end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products to deliver required desktop service levels. Collaborates with the Director of Technology to ensure efficient operation of the organization's desktop computing environment. Support the development and implementation of new computer projects and new hardware installations. Administers and resolves issues with end-user workstation network software products. Receives and responds to incoming calls, pages, and/or work orders regarding desktop problems. Ensures that desktop connections, i.e. network jacks are in proper working order. If necessary, liaise with third-party support and PC equipment vendors. Perform related duties consistent with the scope and intent of the position. Must be able to pass a background check Reliable transportation and a valid drivers license are required Must be able to communicate with the Good Day Farm Team effectively and professionally Must perform under high-pressure situations. Strong customer service orientation Ability to work in a fast-paced environment and handle high-stress situations Self-Motivated Ability to multitask Excellent organizational skills Ability to stay focused Positive attitude and strong work ethic. Must be a team player with a can-do attitude. Available to work weekends and holidays, as needed Education Requirements: High School Diploma or equivalent 2+ years of work experience in a related field Excellent knowledge of PC and desktop hardware Excellent knowledge of PC internal components Hands-on hardware troubleshooting experience Extensive equipment support experience Working technical knowledge of current protocols, operating systems, and standards Ability to operate tools, components, and peripheral accessories Able to read and understand technical manuals, procedural documentation and OEM guides Physical Requirements: Must be able to lift and carry up to 50 pounds. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, andother computer components The ability to respond quickly to sounds The ability to move safely over uneven terrain or in confined spaces The ability to see and respond to dangerous situations The ability to wear personal protective gear correctly most of the day The ability to sit or stand for up to 12 hours at a time The ability to work in bright/hot/humid conditions The ability to work in low-light situations Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity Exposure to limited hazardous chemicals recblid d7qomr8b1ijt74u4c0jk57pwoj9z75
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IT Support Specialist
4 weeks ago
Metairie, United States LA Health Solutions Full timeDescription The IT Support Specialist provides first-level technical support to end-users, troubleshooting hardware, software, and network issues while ensuring minimal disruption to daily operations. Responsibilities include responding to help desk tickets, offering remote and on-site assistance, maintaining and monitoring IT systems, creating documentation...
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Field Support Specialist
2 weeks ago
Metairie, Louisiana, United States Restech Information Services Full timeFull-time Description Field Support SpecialistJoin the Restech Fleet We're on a mission to find the next Field Support Specialist – someone who is as passionate about tech as they are about helping clients across the galaxy. Whether you see yourself as a member of the Rebel Alliance or a Starfleet officer, this role is perfect for those who thrive in...
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I.T. Support Specialist
2 weeks ago
Metairie, Louisiana, United States NOLA Cannabis Co Full timeThe I.T. Support Specialist role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone,...
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Available support in Metairie, LA
2 weeks ago
Metairie, LA, United States Wyndy LLC Full timeSeeking a Support Specialist to provide assistance and guidance in Metairie, LA. The ideal candidate will possess excellent communication and problem-solving skills to help individuals effectively navigate various challenges. This position requires the ability to offer practical solutions, ensure access to available resources, and promote independent...
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Available support in Metairie, LA
7 days ago
Metairie, LA, United States Wyndy LLC Full timeSeeking a Support Specialist to provide assistance and guidance in Metairie, LA. The ideal candidate will possess excellent communication and problem-solving skills to help individuals effectively navigate various challenges. This position requires the ability to offer practical solutions, ensure access to available resources, and promote independent...
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Customer Service Specialist
2 weeks ago
Metairie, United States The Auto Club Group Full timeCustomer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agen Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
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Customer Service Specialist
1 week ago
Metairie, United States AAA - The Automobile Club Full timeCustomer Service Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents Customer Service, Customer Service Specialist, Specialist, Insurance, Retail, Support, Sales
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IT Support Center Specialist
2 weeks ago
Metairie, LA, United States Restech (LA) Full timeSupport Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical...
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IT Support Center Specialist
1 day ago
Metairie, LA, United States Restech (LA) Full timeSupport Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical...
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IT Support Center Specialist
7 days ago
Metairie, LA, United States Restech (LA) Full timeSupport Desk Tier I Technician (Jedi, Clone, Rebel, or Federation Member) Are you ready to embrace your inner Star Wars or Star Trek hero? Restech, the intergalactic leader in technology solutions, is seeking a Support Desk Tier I Technician. Join us on an exciting mission, where you can be a Jedi, Clone, Alliance member, or even a Rebel. Use your technical...
