IT Support Specialist

4 weeks ago


Metairie, United States LA Health Solutions Full time

Description The IT Support Specialist provides first-level technical support to end-users, troubleshooting hardware, software, and network issues while ensuring minimal disruption to daily operations. Responsibilities include responding to help desk tickets, offering remote and on-site assistance, maintaining and monitoring IT systems, creating documentation and training materials, and supporting IT security initiatives. Strong communication and collaboration with non-technical staff and team members is essential. Qualifications: Associate degree or equivalent in IT or a related field. Experience in help desk or technical support roles, preferably in healthcare. Proficient with Windows and Mac systems, common healthcare applications, and IT troubleshooting. Strong problem-solving, customer service, and teamwork skills. Certifications such as CompTIA A+, Network+, or MCDST are a plus. Company Information LA Health Solutions is an integrated medical facility focused on providing the community with multispecialty care with clinics across the Greater New Orleans and Baton Rouge area. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.


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