Patient Navigator Manager

2 weeks ago


Santa Monica, United States Discover Vanderbilt University Medical Center Full time

Description Serve as the Hematology-Oncology Community Clinics Patient Navigator Manager providing non-clinical support, guidance and assistance for patients and families living with cancer. Primary goal to assist the patient with overcoming health care barriers and act as a liaison to understand patient’s non-clinical individual needs and concerns. Guides the patient and family to a broad range of services and resources across the oncology care continuum and works as a part of a multidisciplinary team to optimize care and outcomes. Salary range: $68,800/year - $141,000/year Qualifications Required: Ability to make independent judgments and to evaluate complex issues. Administrative abilities to resolve complex and sensitive issues with diplomacy. Oral communication skills to speak with individuals of varying backgrounds to obtain and convey specific information. Skill in working independently with a minimal amount of direction. Ability to establish and maintain cooperative working relationships with physicians, staff, patients, and administrative personnel. Knowledge of contact persons in order to direct patients to appropriate departments in an effort to resolve issues and provide patient-related materials. Ability to speak to individuals using appropriate grammar and vocabulary to obtain information, explain policies and procedures. Working knowledge of medical oncology terminology. Working knowledge of University policies, procedures and forms as they relate to performance of job duties. Skill in performing duties with frequent interruptions and/or distractions. Computer skills should include working knowledge of Microsoft Word, Excel, and Outlook as well as experience with electronic medical record systems. Demonstrated knowledge of appointment and encountering procedures. Knowledge of insurance authorization and verification process. Skill in analyzing information, problems, situations, practices and procedures. 1 year oncology related work experience. #J-18808-Ljbffr



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