Director of Sales and Marketing

6 days ago

Scottsdale, United States Crescent Services Full time

Crescent Hotels & Resorts invites you to embark on an exciting journey as the Director of Sales & Marketing for the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 164-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude.It's five food and beverage outlets range from a 1940's inspired caf on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco.

Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous.

Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day + Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage.

And here's where you come in: as the visionary behind the scenes, you will lead the sales and marketing strategy and team. With the new Remi Hotel and Maya Nightclub poised for a breathtaking transformation, your creativity will be the beacon that guides our journey toward unparalleled success.

We are committed to providing you with:

  • Excellent compensation package.
  • Operational incentive plan eligibility.
  • An exceptional benefit plan for eligible associates and your family members.
  • 401K matching program for eligible associates.
  • Discounts at our Crescent managed properties in North America for you and your family members.
Here is what you will be doing each day:
  • Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.
  • Interview, hire, train, conduct performance evaluations, resolve problems, provide open communication and disciplinary actions and/or termination of the sales staff when appropriate.
  • Ensure training programs are conducted regularly and Crescent standards of performance are met. Give guidance and counsel staff toward improvement.
  • Provide day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.
  • Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Marketing Budget, Lead Management System, Booking Reports, STAR reports and Sales Meeting minutes.
  • Coordinate ongoing research of the travel industry to identify market trends and related information for development of innovative marketing strategies. Make reasonable recommendations to improve revenue potential from various markets and demand segments.
  • Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote Crescent programs.
  • Meet with and entertain clients, some of which will require travel.
  • Communicate both verbally and in writing to provide clear directions to the staff.
  • Strategic preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by changing market conditions.
  • Source, cultivate and manage Business Transient accounts (corporate and local negotiated), ensuring strong relationships with key clients and solid production from each account.
  • Manage the sales RFP process.
  • Ensure the property is positioned as a market leader within the competitive set.
  • Successful completion of all Marriott required Sales and Marketing opening tasks, by the predetermined deadlines.
  • Implement service strategy and applicable brand initiatives in all aspects of the sales process and focus on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives.
  • Manage the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interface with regional marketing communications for regional and national promotions pull through.
  • Develop, execute and oversee the property social media strategy.
  • Work closely with property revenue management leader and corporate revenue management team to ensure strategic alignment.
  • Develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the hotels target customer profile and property associates and provides a return on investment to the owner.
Does this sound like you?
  • A minimum of 2 years' experience as a Director of Sales & Marketing in a luxury lifestyle hotel is required.
  • A minimum of 3 years' experience in a luxury full-service Marriott hotel is required.
  • 3-5 years' prior experience in the Scottsdale, AZ market is preferred.
  • Ability to travel as needed is required.
  • Prior experience opening a hotel is preferred.
  • Must exhibit:
    • Strong interpersonal communication skills, both verbal and written.
    • Excellent time management and problem resolution skills.
    • The ability to communicate in English.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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