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Senior Loss Mitigation Specialist

2 months ago


St Paul, United States Two Harbors Investment Corp Full time

Minnesota, St Louis Park, Minnesota, United States of America

• South Carolina, Fort Mill, South Carolina, United States of America Job Description

Posted Tuesday, May 21, 2024 at 4:00 AM Position Summary The Sr. Loss Mitigation Specialist is responsible for handling end-to-end activities related to Loss Mitigation actions in accordance with statutory compliance, regulatory compliance, investor guidelines, and company guidelines. The Sr. Loss Mitigation Specialist will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction. Primary Responsibilities Responsible for end-to-end activities as it relates to Homeowners Assistance Funds (HAF), and future variations of state assistance. Attend required mediations, both telephonic and in person, on behalf of the company Perform detailed and thorough review of all Loss Analysis assigned to the Loss Mitigation department.

Research all losses Identify areas of opportunity and play a role in implementing enhanced processes to mitigate future losses.

Manage all servicing acquisitions, as it relates to in-flight loss mitigation.

Effectively communicate with prior services, internal departments, and Loss Mitigation leaders. Research and analyze all data and images. Validate data updated in servicing system post transfer.

Manage all servicing releases, as it relates to in-flight Loss Mitigation

Effectively communicate with acquiring servicers and internal departments Work with internal servicing transfers team for information/data required

Partner with Investor Reporting on reporting inconsistencies as it relates to Loss Mitigation Participate in any required UAT Testing as it relates to Loss Mitigation Initial review and research audit findings

Identify areas of opportunity and play a role in implementing enhanced processes to ensure compliance.

Complete quality reviews of Loss Mitigation Letter data tape and letters. Oversight of specific loss mitigation reports and tasks. Follows departmental and business policies with strict adherence. Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners. Perform related duties as assigned by the manager. Qualifications Required: 3+ years’ experience in loss mitigation 3+ years’ experience in mortgage servicing 3+ years’ experience in MSP/Black Knight (ICE) products 3+ years’ experience leading projects Deep understanding of all GSE and Agency servicing guides Strong problem solving and communication skills Strong computer literacy with an emphasis on Microsoft Excel Extensive experience with Fannie Mae’s SMDU and Freddie Mac’s Workout Prospector and Resolve. Highschool Diploma or equivalent Experience in Black Knight (ICE)’s LoanSphere Loss Mitigation platform About RoundPoint Mortgage Servicing LLC RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 850,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise. Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders. Minnesota, St Louis Park, Minnesota, United States of America, South Carolina, Fort Mill, South Carolina, United States of America

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