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Manager, Inside Sales

2 months ago

Miami, United States The Ladders Full time
About Us

Founded in 1994, International Money Express (NASDAQ: IMXI) is a leading omnichannel provider of money transfer services. Focused on excellence, we always strive to provide unsurpassed quality and customer service, making the whole process quicker, easier, and more secure. Offering the digital movement of money through proprietary technology, a network of more than 100,000 payer locations, company-operated stores, our mobile app, and the company website, we enable consumers to send money from the United States, Canada and Europe to Latin America, Africa, and Asia.

You Will

As the Manager, Inside Sales, you will be responsible for driving sales goals and maximizing transaction quality and volume by managing the Inside Sales/Agent Development team and supporting our Outside Sales Team by managing our 3rd-party independent retail agents.
  • Responsible for the administration and execution of Company plans, policies and procedures
  • Responsible for developing and achieving specific service goals and operational objectives, targets and quotas.
  • You will understand how to maximize store sales, manage agent attrition, while improving service quality.
  • You will use performance management processes to lead the Agent Development Sales Team.
You Have
  • A minimum of 5+ years of experience in Telemarketing Sales and / or related fields and 3 years of people leadership experience.
  • Ability to work weekends Saturday and Sunday 9-6pm at the office near Dadeland.
  • Bilingual, English and Spanish is a must.
  • Proven tele-sales management experience.
  • Strong sales negotiation skills.
  • Strong analytical skills and experience.
  • Multicultural experience is preferred, specifically in Mexico, and Guatemala.
  • Experience with Microsoft Office, specifically Excel.
Our Perks
  • Competitive compensation package.
  • Business casual dress code and paid time off.
  • Free Employee Dental and Vision benefits.
  • Medical benefits and 401K plan available.
  • Employee Discounted Marketplace.
  • We celebrate successes and reward our people for their hard work every day.
  • We promote from within and invest in you with internal programs, training, and initiatives to develop your skills and help you reach your goals. You choose where you want to go-we help you get there.


Our talent is our strategic differentiator. By bringing together diverse perspectives through our people and ideas, we foster an environment where people belong, all voices are heard, and everyone is vital and can contribute their best work. Intermex Wire Transfer, LLC is proud to be an Equal Employer Opportunity workplace.

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