Assistant General Manager

5 days ago


Dublin, United States Community Space Brands Full time

About North High Brewing: North High Brewing serves craft beer made by the brewery that shares our name We also serve a full menu of from-scratch bites, cater private events and large parties, and host community events. Our first restaurant located in Historic Dublin opened in 2020, while our Uptown Westerville location opened in the Fall of 2023. Job Summary: Assistant General Manager We are looking for a restaurant Assistant General Manager who is focused on the guest experience, has a hands-on management style, is proficient with finances, feels comfortable managing the floor in a fast-paced environment, can host a party, and have fun while doing it To be successful, candidates must be self-motivated and highly organized, with strong leadership and communication skills. We expect you to take ownership of the restaurant and take accountability for your team. As a company, we continuously coach our team members and help them strengthen their skills as operators and financial managers within the business. Responsibilities/Requirements: Customer Service: Provide top-notch customer service to our guests via email, phone, or in-person, setting the example for the rest of the team. Present a professional appearance adhering to the smart casual dress code. Store Operations: Ensure the store is set “show ready” and opens on time. Ensure the Weekly Roadmap is completed and that the manager log is completed at the end of the shift. Complete the DSS and bank deposits as scheduled. Verify clock outs from the previous day, update tip registry, update digital check log, and store credit card log. Manage Beer, Liquor, and Wine inventory using inventory sheets. Manage and book private events and large parties following our store’s SOP. Team Management: Create schedules for the FOH team using labor projections. Ensure all shifts are covered. Manage onboarding of new FOH hires. Ensure all paperwork is complete before the new employee clocks in to train/work. Manage and provide training for new FOH hires. Ensure the FOH team’s training is up-to-date regarding policies, procedures, products, events, and specials. Provide solutions for team members and know how. Benefits Include: Full Time (FTE) Competitive Salary Bonus Structure PTO Paid holidays: Thanksgiving and Christmas Day Medical, Dental, & Vision Life Insurance Dining Allowance Job Requirements: Ideally, 5+ years of experience as a restaurant Assistant General Manager or similar role. Ideally, 5+ years of experience in customer service management. Extensive food and beverage knowledge. Computer literacy. Familiarity with restaurant management software (R365 and Toast). Experience in event planning. Strong leadership, motivational, and people skills. Good financial management skills. Critical thinking and problem-solving skills. Team player. Good time-management skills. Great interpersonal and communication skills. Culinary school diploma or BS degree in Business Administration. #J-18808-Ljbffr



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