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Night Auditor

4 months ago

Hilton Head Island, United States Hilton Grand Vacations Full time

Great opportunity to join our Four Diamond, Ocean Front Resort on Hilton Head Island. Become part of our 35-team member family where we consistently provide our Owners and Guests with vacations of a lifetime

Are you someone who loves challenges poses strong problem solving, troubleshooting, accounting reconciliation skills. Ability to handle concerns with owners/guest with outstanding customer service with results-oriented and passionate in everything that you do.

The Night Auditor position is responsible for supervising the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. As well as being the overnight guest service agent.

  • Follows audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to accurate errors to prevent reoccurrence.
  • Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
  • Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
  • Generates housekeeping reports and prints folios departures.
  • Compiles daily revenue reports and files work accordingly.
  • Responsible for accurate management of cash funds and daily shift deposits.
  • Assist with other Front Office duties.
  • Calculates account balance at month-end and submits to accounting.
  • Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
  • Performs all Front desk duties including check-in, check-out and cashier procedures in an accurate and efficient manner.
  • Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
  • Assists with other departmental duties such as bell stand, answering phones, etc.
  • Reports any unresolved problems with owners and guests to management.
  • Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • High School diploma/GED
  • 1 year of related experience
  • 1 year Auditing experience


It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

Associate's Degree/College Degree

VOICE Certified or Resort Data Processing (RDP)

3-5 years of related experience

2+ years of Supervisory experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.