Licensed Customer Service Representative

4 months ago


Aurora, United States American Financing Full time
Compensation: $36K base pay plus bonus with total compensation up to $115K + per year

At American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders because we don't follow the status quo.

See what it's like to work for a national mortgage lender that truly values its employees.Wherever your passions lie, you can find rewarding work and new opportunities here.
  • Casual work environment
  • Family-owned, Customer-focused
  • Denver Post Top Workplace
  • Top 50 Family-Owned Business
  • Best of Colorado Business
  • Inc. 5000 Fastest-growing Private Company
JOB SUMMARY

The Licensed Customer Representative position is a licensed, entry level position designed to provide experience, training and development for NMLS licensed individuals who want to establish a career as a Mortgage Consultant. This is a great role to learn and then move into a Senior Loan Officer position

WHAT YOU WILL BRING
  • Active NMLS Unique Identifier #
  • Active Colorado mortgage license (Additional Licenses a plus)
  • Minimal to moderate Mortgage experience/knowledge
  • Bilingual (Spanish/English) a PLUS
  • High School degree
  • Familiarity with CRM systems and practices
  • Proficient in processing, servicing, auditing
DUTIES AND RESPONSIBILITIES
  • Taking inbound customer calls to identify what the customer is looking to accomplish.
  • Completing outbound calls to customers to complete the application and move the file forward.
  • Taking a complete 1003 URLA Application
  • Setting Appointments to review Pre-Qualification
  • Following up with customers to ensure timely delivery to American Financing of all income and application documentation.
  • Meet or exceed the daily and monthly sales expectations set by management, while providing an exceptional customer experience
Compensation: $36K base pay plus bonus with total compensation up to $115K + per year

WHAT WE BRING
  • Medical, Dental, Vision, 401k
  • Paid time off and sick days
  • Paid holidays
  • Long-term paid disability
  • Paid maternity and bonding leave
  • Full desk equipment provided

American Financing Corporation (AFC)is an Equal Opportunity Employer. AFC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis protected by law. All employment is decided on the basis of qualifications, merit and business need.

  • Aurora, United States American Financing Full time

    Compensation: $36K base pay plus bonus with total compensation up to $115K + per yearAt American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders...


  • Aurora, United States American Financing Full time

    Compensation: $36K base pay plus bonus with total compensation up to $115K + per yearAt American Financing, we're innovators with imagination. We do what it takes to help customers achieve their financial goals. And we stay ahead of the competition by challenging ourselves to become more efficient. We are one of the fastest-growing national mortgage lenders...


  • Aurora, United States Matthews International Full time

    The Customer Service Representative is a member of a high-functioning, fast paced team, that serves customers, managing internal, and external customer relationships. The Customer Service Representative processes orders, services inquiries, resolves Customer Service Representative, Customer Service, Representative, Project Management, Manufacturing, Retail


  • Aurora, United States FYZICAL Therapy and Balance Centers Full time

    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Aurora, CO, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as...


  • Aurora, Ohio, United States Waterway Carwash Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Waterway Carwash in Aurora, OH. As a key member of our team, you will provide exceptional customer service, ensure a safe and clean environment, and meet sales targets.ResponsibilitiesProvide timely and courteous service to customers, ensuring a positive...


  • Aurora, Illinois, United States Famous Footwear Full time

    Customer Service RepresentativeWe are looking for a customer-focused individual to join our sales team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service, resolving customer complaints, and ensuring a positive shopping experience for our customers.About the JobThis role...


  • Aurora, Ohio, United States Waterway Carwash Full time

    OverviewWe are seeking a Customer Service Representative to join our team at Waterway Carwash in Bainbridge, OH. As a Customer Service Representative, you will provide exceptional service to our customers, ensuring their needs are met during their visit.The ideal candidate will have 6 months of work experience in customer service, retail, or sales and be...


  • Aurora, United States XPO Logistics Full time

    Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perfo Customer Service Representative, Customer Service, Representative, Retail


  • Aurora, Illinois, United States Premier Rental Purchase of Aurora Full time

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Premier Rental Purchase of Aurora. As a key member of our sales team, you will be responsible for providing exceptional customer service, managing cash drawers, handling customer inquiries, and driving...


  • Aurora, Colorado, United States The Sherwin-Williams Company Full time

    At The Sherwin-Williams Company, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, ensuring high levels of customer satisfaction through excellent sales service.This position offers a competitive salary, with pay...


  • Aurora, Colorado, United States SILVER OAKS ORCHARD INC Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at Silver Oaks Orchard Inc.This is an excellent opportunity for individuals who enjoy serving food, beer, and liquor while providing exceptional customer service. As a Customer Service Representative, you will be responsible for ensuring that our guests have a...


  • Aurora, United States U-Haul Full time

    Location: 195 S Rte 59, Aurora, Illinois 60504 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Aurora, United States U-Haul Full time

    Location: 195 S Rte 59, Aurora, Illinois 60504 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Aurora, United States Robert Half Full time

    Job DescriptionJob DescriptionCustomer Service Representative We are hiring for a Customer Service Representative in the logistics industry, based in AURORA, Colorado. As a pivotal part of our team, you will be tasked with managing customer interactions, processing orders, and maintaining accurate records.Responsibilities:• Efficiently process customer...


  • Aurora, United States Shard Inc Full time

    Benefits:401(k)Competitive salaryEmployee discountsHealth insuranceOpportunity for advancementPaid time offBenefits/PerksCompetitive CompensationPaid Time Off for Eligible EmployeesCareer Growth OpportunitiesJob SummaryWe provide repair service as well as new installations for residential and commercial properties. We are seeking a Customer Service...


  • Aurora, United States Shard Inc Full time

    Benefits: 401(k) Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Benefits/Perks Competitive Compensation Paid Time Off for Eligible Employees Career Growth Opportunities Job SummaryWe provide repair service as well as new installations for residential and...


  • Aurora, Nebraska, United States Dollar Tree Full time

    Job DescriptionWe are looking for a Customer Service Representative to work at Dollar Tree. The ideal candidate will be responsible for handling sales transactions, maintaining cash security, and providing exceptional customer service. Key responsibilities include operating cash registers accurately, maintaining asset security, and responding to customer...

  • Customer Service

    3 months ago


    Aurora, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Pepper Pike location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...

  • Customer Service

    5 months ago


    Aurora, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Pepper Pike location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...


  • Aurora, United States Circle K Full time

    Circle K - 2946 E New York St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...