Azure Prod Support Engineer

2 weeks ago

Richmond, United States Capgemini Full time

Job Title: Azure Prod Support Engineer

Location: Richmond VA

Type: FTE role only no C2C or C2H

Job Description:

We are looking for a Azure production supportL1 L2 & l3 support candidate who will be part of Cloud Operations and they must have experience with supporting IT teams that have footprint in Azure from a platform perspective and using Azure marketplace tools.

Azure Platform / Infrastructure engineers offshore in Azure PROD Support Role.

Mandatory Skills:

AZ-900 and AZ-104 certified. Additional Azure certs are helpful.

Excellent communication and troubleshooting skills in Azure.

Self-starter and be able to lead, facilitate and manage incidents on bridges (and handle calls) and be self-sufficient.

Proficient in at least one scripting language that could be used to enable automation in Azure.

Hands on and demonstrated working knowledge of Azure and Cloud engineering experience.

Previously worked in an on-call environment supporting Infrastructure components in Azure.

Deep Azure Platform expertise:

Deep knowledge of Azure services and architecture

Understanding of Azure Resource Manager (ARM) templates

Working Experience with Scripting Azure CLI Bash and PowerShell

Working Experience with Terraform

Experience in Incident Management troubleshooting and Root cause Analysis on Azure using following: Azure Monitor Application, Insights Log, Analytics, Advanced troubleshooting skills.

Azure Networking Experience: Configuring and Maintaining Virtual Networks Subnets, Network Security Groups, Azure Express Route and VPN configurations Load Balancers and Application Gateways Security.

Working experience in Azure Active Directory Configuring Role-Based Access Control (RBAC)

Implementing Azure Key Vault, Implementing Security best practices and compliance standards

Experience with High Availability and Disaster Recovery like ,Azure Site Recovery, Backup solutions Designing for resilience.

Responsibilities:

Respond to and resolve production incidents and outages

Conduct root cause analysis for major incidents and implement preventive measures.

Create / Maintain Scripts: Bash and PowerShell to maintain the infrastructure.Create / Maintain Terraform Scripts

Maintain and optimize Azure infrastructure for production environments.

Monitor system health performance and security.

Implement and manage backup and disaster recovery solutions

Perform capacity planning and cost optimization

Automate routine tasks and create self-healing systems

Implement and maintain security controls and compliance measures

Collaborate with development teams to improve application performance and scalability

Manage and optimize Azure resources utilization

Stay updated with new Azure features and best practices

Manage and optimize costs through FinOps practices

Assist in the design and implementation of new Azure-based solutions

Document processes configurations and system architectures

Mentor junior team members and share knowledge

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of 22 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant

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