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Sr. Content Manager, Change Management

2 months ago

McLean, United States Genesis10 Full time

Genesis10 is currently seeking a Sr. Content Manager, Change Management, with our client in their McLean, VA location. This is a 6 month + contract and hybrid position requiring 3 days onsite (Tuesday-Thursday).

Summary:

  • The Modern Delivery Office manages the software delivery methodologies for the firm.
  • We support enterprise-wide initiatives using influence over authority and provide thought leadership for our key partners to continue improving and maturing.
  • Using a customer and product-centric mindset, the Modern Delivery Office provides a framework and guidance across various business divisions to create consistency and continuity across the firm.
  • Are you an agilest with a passion for working with others to find creative solutions to executive level business problems?
  • Do you use influence over authority to motivate stakeholders?
  • Our Agile transformation made a lot of progress, but we are not done
  • We are looking for an experienced and determined senior level self-starter to support critical enterprise-wide projects and represent a Modern Delivery way of working at client

Responsibilities:

  • Responsible for the change management of critical enterprise projects by leveraging a change management methodology, process, and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Assess change impacts by conducting impact analyses, assessing change readiness and stakeholder management.
  • Lead and support training and communication efforts for technology delivery and tools by enabling the design, development, delivery, and management of key communications.
  • Lead training efforts by providing input, document requirements and supporting the design and delivery of training programs.
  • Requires proficiency in agile methodology and technology implementations to streamline multiple methodologies into a concise package when necessary.
  • Sometimes referred to as the internal consultant, this senior level employee needs to be able to thrive in an environment with multi-disciplinary projects, therefore needs a broad knowledge of the firm and its key functions.

Requirements:

  • 7-10 years related experience, 2+ years Agile methodology experience.
  • Bachelors degree or equivalent work experience.
  • Experience in creating modern modes of training material such as On- Demand training Video series.
  • Strong change management and program management experience, proven ability to lead a complex and matrixed change effort across multiple portfolios.
  • Lead change management communication strategy to ensure organizational change is easily understood, adopted, and measured.
  • Ability to facilitate meetings, influence stakeholders and effectively navigate company politics. Lead a cooperative effort among members of a project team.
  • Design & execute a comprehensive change strategy for various projects in Modern Delivery (MD), ensuring MD communications align with the company vision, business strategy and brand.
  • Ability to create simple visualizations for a diverse internal audience.
  • Translate complex data into digestible visuals and/or short videos for executive reporting.
  • Atlassian Suite experience (JIRA, Confluence).
  • Knowledge of the secondary mortgage market a plus.
  • Atlassian Suite experience (JIRA, Confluence).
  • Change Management and/or Agile certification a plus.
  • Must have experience with editing, creation, and publishing videos and materials (currently using Adobe Premier and Camtasia but open to experience with other tools).
  • Must have the ability to understand technical requirements and transform them effectively into engaging visual (PowerPoint) presentations for Executive management.
  • Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

Keys to Success in this Role:

  • Energetic and strategic thinking change agent, not afraid be imaginative, balance risk and innovation to create unique solutions to everyday business problems.
  • Self-starter that is an instinctual and critical problem solver; able to adapt and change directions in a fast-paced, risk averse environment.
  • Resourceful, able to work independently, self-manage workload as well as collaborate in a group setting using effective influence and negotiation skills.
  • Effective, credible communicator with strong creative presentation skills