Operations Coordinator
3 weeks ago
Job Type Full-timeDescriptionOwens (A Friesen Group Company) Owens provides state-of-the-art medical equipment and supplies to patients and caregivers throughout the North State. For more than 60 years, we've been providing custom healthcare solutions for patients and providers. We're committed to providing patients with the highest quality care, with a range of services, including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies. Currently seeking a Full-Time Operations Coordinator to help support out team. Ideal candidate would be thorough and precise with details, accountable, driven to accomplish goals and values that align with our company.Our Core Values at Owens are: HUMAN VALUE, TAKE OWNERSHIP, MAKE THE DIFFERENCE, SET THE PACE AND EMBRACE CHANGE.Benefits Medical/Dental/Vision Flexible Spending Account 401K with generous company match Paid Time Off Benefits Personal Holiday Benefit Wellness Benefits Company Sponsored Events Recognition/Rewards Program Employee Referral Incentive Program Tuition/Education Reimbursement Leadership Take full responsibility for actions and decisions-both good and bad.Support the development of individuals and the success of the team.Demonstrate personal humility, modesty and professionalism (no big egos).Lead by example and demonstrate diligent work standards to produce sustained results.Solicit input and feedback from others to become a better leader.Encourage and support the team to make bold decisions that make our company great and help them learn from their mistakes.Create and support a culture of collaboration and trust. Operations Ensure branch office staff have the tools, training and information they need to complete their jobs.Collaborate with Leadership to ensure schedules meet the needs of business demands.Support in the scheduling and oversight of staff.Identify errors and facilitate efforts to improve performance.Support company leadership in providing performance feedback and monitoring performance of team members.Ensure strong and positive relations with other Friesen Group companies. Remain a proactive problem solver, involving the appropriate levels of leadership.Manage projects across all Owens operations.Consult with leadership to establish company processes, policies and procedures.Ensure compliance with all policy and procedures in all process improvement and project management efforts.Collaborate with leadership to update processes to ensure safe patient care, adherence to regulation and positive facility relations.Review and approve all invoices and collaborate with Accounting/FInance to ensure timely payment.Assist President in all efforts to improve business performance, optimize automation, and inventory management. Process Improvement Identify, publish and facilitate company Key Performance Indicators.Identify and develop operating systems to improve performance increasing efficiencies and reducing costs.Conduct periodic audits of practices that have an impact on patient and employee safety.Assist in evaluating process performance to establish improvements by implementing new systems, procedures and policy.Align work processes with financial and quality performance metrics and ensure stakeholders are aware and understand the metrics. Financial Management Provide input to and communication of the financial goals and budget of the company.Review company financial performance monthly and provide input and explanation for positive and poor performance.Assist inventory management to perform analysis of inventory and ensure effective utilization.Ensure projects are delivered within budget. Customer and Sales Services Consult with Leadership to address customer service and contract issues with a continuous improvement mindset and approach.Report themes and trends regarding customer feedback (positive and negative) to Leadership.Participate in divisional marketing plans for development and implementation.Track and publish customer feedback linking metrics to financial and quality goals.Assist in the management and oversight of brand management for Owens. Other Duties Coordinate all meetings, agendas and distribute minutes appropriately.Identify industry trends.Encourage engagement and participation among staff members.Provide positive feedback and reassurance to team and individuals when appropriate.Conduct meetings in a professional and timely manner.Remain open to change and adapt with consideration of all work styles and temperments.Provide input to and action item support for company strategy, process improvement and change management.RequirementsExperience 2 years experience in related field Education High school diploma. Bachelor's degree in related field preferred. Licensure Valid Driver's License and clear DMV record Special Skills Strong computer skills. Professional and strong communication skills.Salary Description $25.50-$28.50
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Care Coordinator
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Redding, United States Yukon-Kuskokwim Health Corporation Full timePosition Qualifications: Associate degree in Social Work, Human Services, Psychology, Sociology, Special Education, Nursing, or a closely related human services field preferred. High school education required. Three years full time paid direct work experience within a human services capacity. An understanding of...
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