Process Improvement Manager

4 weeks ago

Lansing, United States RXO Full time

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Process Improvement Manager , you will play a crucial role in process improvement by enhancing our operational efficiency, streamlining workflows, and driving positive change across the organization. You'll collaborate with cross-functional teams, analyze existing processes, and implement strategies to achieve measurable improvements. Your insights and recommendations will directly impact our bottom line and contribute to our overall success. What your day-to-day will look like: Perform process assessments evaluating current business systems, identifying bottlenecks, and assessing opportunities for improvement. Manage waste reduction by implementing lean methodologies to eliminate waste, reduce costs, and enhance productivity. Provide data-driven insights by analyzing data, metrics, and performance indicators to make informed decisions. Oversee change management, leading process transformation initiatives, ensuring smooth transitions and stakeholder buy-in, challenging processes and potential roadblocks. Foster collaboration by working closely with department heads, project managers, and frontline staff to drive process enhancements. Lead interactive dashboard development and implementation using tools like Tableau or Power BI and manage reporting and visualizing KPIs, performance metrics, and operational trends. Create compelling narratives around data insights and present findings to leadership and operational teams. Manage and mentor team members, foster their growth and development within the network; provide guidance and educate senior leadership. What you'll need to excel: Lean Six Sigma certification (green or higher) or similar certification in lean processes. Large scale project and implementation experience. Proficient knowledge in data analysis, process mapping, and root cause analysis. Self-motivated, with the ability to influence and guide others in the decision-making processes throughout the project life cycle. Ability to train and develop individual talent and teams. Outstanding verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience. At a minimum, you'll need: Bachelor's degree or equivalent related work or military experience. 5 years of strong process improvement and managerial experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us. Does this sound like you? Check out what else RXO has to offer. Massive Benefits Competitive pay Health, dental and vision insurance 401(k) with company match Life insurance, disability Employee Assistance Program (EAP) Paid time off Tuition reimbursement program Our Culture We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability. The Next Step Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. #J-18808-Ljbffr

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