We have other current jobs related to this field that you can find below
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Customer Service Advocate, Remote
2 months ago
Nashville, United States Disabled Veteran Solutions Full timeHey there, superstar! Disabled Veteran Solutions (DVS) is on the hunt for a rockstar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine - you're a vital part of a diverse, inclusive team that's all about making a difference. The Mission As a Customer Advocate, you'll be the healthcare hero for 50-70...
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Customer Service Advocate I
1 month ago
Nashville, United States Centene Corporation Full timeYou could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, youll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Serves as the first-line advocate that focuses on resolving inquiries, issues, or...
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Customer Service Delivery Advocate
2 months ago
Nashville, United States Carvana Full timeWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community,...
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Customer Service Advocate II
2 weeks ago
Nashville, United States Centene Corporation Full timeYou could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Delivers education and information to members and/or providers on behalf of the...
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Customer Service Specialist
22 hours ago
Nashville, Tennessee, United States Terry's Service Center Full timeTerry's Service Center is seeking a dedicated and enthusiastic Customer Service Representative to join our team. We are a well-established, family-owned automotive repair shop committed to providing exceptional service and building lasting relationships with our customers. As the front line of our customer experience, you will play a vital role in ensuring...
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Customer Service 1
3 months ago
Nashville, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO03544 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a full time **Customer Service Agent** for our **La Vergne, TN location.** **JOB SUMMARY:** The Customer Service 1 is responsible for answering incoming calls and...
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Customer Service Representative
2 weeks ago
Nashville, United States Terry's Service Center Full timeWe have a Customer Service Representative position open for the right person. We are a well-established, family-owned Automotive Repair Shop in west Nashville and we are now interviewing quality individuals to join our successful team. This position requires someone that understands the importance of strong relationships with their customers and co-workers....
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Nashville, United States SB, Inc. Full time**Remote Customer Service Representative II/Mortgage Professional TN** HUD FHA Resource Ctr Nashville, Tennessee Minimum Experience **Mid-level** Strongbridge LLC, is seeking full time remote Customer Service Representatives/Mortgage Professionals to join our call center. Our representatives play an important role in the mortgage industry and engage with...
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Claims & Reporting Advocate
3 months ago
Nashville, United States Brown & Brown Insurance Full timeBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown Insurance is seeking a Claims and Reporting Advocate to join their Claims Department in Brentwood, TN ! ***This is a Hybrid position*** WHAT YOU’LL DO: SUMMARY: Communicates with the...
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Customer Service Associate
2 weeks ago
Nashville, United States Amazon Full timeAs a Technical Customer Service Associate, you'll help field customer e-mail and phone contacts, interface with AWS Developer Support Reps, and represent AWS as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a...
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Customer Success Manager II
20 hours ago
Nashville, Tennessee, United States CorVel Corporation Full timeThe Account Manager plays a crucial role in engaging with clients at an executive level, serving as a representative of the client; grasping and conveying established expectations to operational teams while enhancing the market presence by delivering services that not only meet but surpass client expectations. This position involves stewardship reporting,...
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Urban Safety Advocate
6 days ago
Nashville, Tennessee, United States SMS Holdings Full timeJoin Us in Enhancing Urban Safety Urban Safety Advocate Job Overview POSITION SUMMARY Urban Safety Advocates navigate the city on bicycles to deter undesirable behavior and activities, while offering guidance, support, and directions to local employees, residents, and tourists. KEY RESPONSIBILITIES * DETERRENCE - Cycle through designated...
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Customer Service Representative
2 months ago
Nashville, United States Bartech Full timeLocation: Location: Customer Service Representative in Nashville, TN at The Bartech Group **Location:** **Experience:** Not Specified **Job Description** **Job #:** 212845 **Job Description** If you are an experienced Customer Service Representative looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our...
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Customer Service Specialist I
1 month ago
Nashville, United States HealthStream Full timeJob Location USA Remote - Nashville, TN Remote Type Fully Remote Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Shift Day Job Category Customer Service/Support Description Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work...
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Service Desk Engineer II
1 month ago
Nashville, United States i3 Verticals Management Services, Inc. Full timeJob DescriptionJob DescriptionJOB TITLE: Service Desk Engineer IIFLSA STATUS: ExemptDEPARTMENT: CorporateREPORTS TO: Manager, Service DeskSUPERVISORY RESPONSIBILITIES: NoJOB LOCATION: Remote - NashvilleTRAVEL: 0%ESSENTIAL DUTIES & RESPONSIBILITIES:Ability to recognize, analyze and effectively solve problems in a timely and organized manner using industry...
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Claims and Reporting Advocate
23 hours ago
Nashville, Tennessee, United States Brown & Brown Insurance Full timeJob Summary: Brown & Brown Insurance is seeking a Claims and Reporting Advocate to join their Claims Department in a hybrid role.Key Responsibilities:Communicate with clients regarding new losses and report claims to carrier partners.Advocate on service or coverage issues on existing claims.Participate in large claim review and communicate changes in...
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Associate Client Advocate
2 weeks ago
Nashville, United States WTW Full timeThe Associate Client Advocate (ACA) client-facing functions utilizing the colleague’s advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in...
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Requester Patient Advocate
4 weeks ago
Nashville, United States MRO Full timeThe Requester Advocate will report to the Senior Account Service Analyst with the primary responsibility of managing incoming calls from customers and clients, listening to callers' needs, and providing information and solutions to questions and concerns. Primary Responsibilities:Receive and manage high volumes of calls from customers and clients. Manages...
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Customer Service Specialist I
1 month ago
Nashville, United States HealthStream Full timeJob DetailsJob Location Nashville TN Corporate Office - Nashville, TN Remote Type Fully Remote Position Type Full Time Education Level 4 Year Degree Travel Percentage Negligible Job Shift Day Job Category Customer Service/Support Description Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by...
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Shelter Advocate All Shifts
2 months ago
Nashville, United States Safe Haven Family Shelte Full timePOSITION SUMMARY: The Shelter Advocate is a part-time as needed (PRN) position that will provide supervision of the shelter facility during the afternoon, evening, and overnight. The Shelter Advocate is the point person and main contact for the shelter during his or her shift. **SHIFTS AVAILABLE: T/TH Afternoons (4:00 pm-8:30 pm); M-F Overnight (8:15 pm-...
Customer Service Advocate II
1 month ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the United States Position Purpose: Performs as the advocate that focuses on resolving routine inquiries, issues or concerns for members and/or providers. Leverages a variety of communication channels to provide members and/or providers with timely, accurate, and personalized support on routine complaints and escalations. Call Center environment. Assesses and researches routine member and/or provider inquiries, requests and/or concerns to determines causes, and initiates corrective actions to other service or technical departments for follow up as needed Mitigates and prevents complaints from being escalated to resolve in initial contact Serves as the front-line resolution advocate on various member and/or provider inquiries, requests, or concerns Provides support on various member or provider issues to ensure customers receive high-quality service Maintains performance and quality standards based on established contact center metrics Provides customer service in a high pace contact center environment over the phone, via live chats and emails Documents all member or provider information and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications Remains up-to-date and adheres to quality standards, regulations, and all other policies to ensure quality, consistency, and compliance Provides expertise in resolving multiple inquiries, requests and/or concern across all areas of responsibilities Performs other duties as assigned Complies with all policies and standards Call Center environment with call center metrics Education/Experience: Requires a High School diploma or GED. Requires 1 - 2 years of related experience. May require vocational or technical education in addition to prior work experience. Vocation or technical education may include additional on-the-job training or continuous learning education. Experience interacting with members and/or providers in a contact center environment preferred. Pay Range: $17.17 - $26.97 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
