Guest Experience Expert

4 weeks ago


Cape Coral, United States Marriott International Inc Full time
Job Description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

  • Cape Coral, Florida, United States The Westin Cape Coral Resort at Marina Village Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Cape Coral Resort at Marina Village, 5951 Silver King Boulevard, Cape Coral, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out....


  • Cape Coral, Florida, United States The Westin Cape Coral Resort at Marina Village Full time

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The Westin Cape Coral Resort at Marina Village, 5951 Silver King Boulevard, Cape Coral, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryServe as a key resource for all recreation activities facilitated on the...

  • Guest Service Agent

    3 weeks ago


    Cape Coral, United States Distinctive Beach Rentals Full time

    Job DescriptionJob DescriptionDescription:The Guest Services Agent position at Distinctive Beach Rentals, part of the VTrips family of brands, is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any...

  • Guest Service Agent

    1 week ago


    Cape Coral, United States Distinctive Beach Rentals Full time

    Job DescriptionJob DescriptionDescription:The Guest Services Agent position at Distinctive Beach Rentals, part of the VTrips family of brands, is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any...


  • Cape Coral, Florida, United States Lee Health Full time

    Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990Department: Customer ServiceWork Type: Full TimeShift: Shift 1/5:00:00 AM to 8:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryThe primary function of the Guest Services Representative is to ensure that guests of Lee Memorial Health System, including patients, family members,...


  • Cape Coral, Florida, United States Lee Health Full time

    Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990Department: Customer ServiceWork Type: Full TimeShift: Shift 1/5:00:00 AM to 8:00:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryThe primary function of the Guest Services Representative is to ensure that guests of Lee Memorial Health System, including patients, family members,...


  • Cape Neddick, United States Cliff House Maine Full time

    **Guest Experience Agent** Full-Time Year-Round & Seasonal Roles Available You will be an integral member of the Guest Experience Team which strives to elevate the guest experience through critical evaluation the hotel experience, comprehensive pre-planning, and cross departmental communication. You will solicit leads, outreach prior to arrival, create...


  • Cape Coral, United States Orangetheory - Franchise #0319 Full time

    Job DescriptionJob DescriptionWe Work Hard so Others Can Live More.Were on the lookout for high caliber results-driven team members to join the Orangetheory Fitness Afterburn Coaching Team!At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. Were passionate about the ability for all people, regardless of age,...


  • Cape Coral, United States Brinker International Full time

    Role Overview Our Hosts begin each experience for every Guest that walks into our restaurants by providing hospitality and service that is absolutely Chili's. If you take pride in providing a warm welcome and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth...

  • Front Desk Agent

    1 month ago


    Cape Coral, United States Marriott Full time

    **Additional Information** Must have AM/PM availability.Must be available on weekends and holidays. **Job Number** 23199220 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cape Coral Resort at Marina Village, 5951 Silver King Boulevard, Cape Coral, Florida, United States **Schedule** Full-Time **Located Remotely?** ...


  • Cape Coral, United States Guest Concepts, Inc Full time

    Job DescriptionJob DescriptionWe are seeking an Automotive Finance Manager! You will be responsible for the effective management and profitable operation of your assigned branch office.Business Development position for car dealership software company. Experience in car dealership financing a must. Must have good computer, written and telephone communication...


  • Cape Coral, United States Guest Concepts, Inc Full time

    Job DescriptionJob DescriptionWe are seeking an Automotive Finance Manager! You will be responsible for the effective management and profitable operation of your assigned branch office.Business Development position for car dealership software company. Experience in car dealership financing a must. Must have good computer, written and telephone communication...


  • Cape Coral, United States Guest Concepts, Inc Full time

    Job DescriptionJob DescriptionWe are seeking an Automotive Finance Manager! You will be responsible for the effective management and profitable operation of your assigned branch office.Business Development position for car dealership software company. Experience in car dealership financing a must. Must have good computer, written and telephone communication...

  • Client Success Lead

    2 days ago


    Cape Coral, United States Insite Managed Solutions Full time

    Job DescriptionJob Description*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Equal Opportunity Employer M/F/D/VJob Type: Full-time, in-office, 1336 SE 47th St, Cape Coral, FL 33904Travel: Up to 80%Benefits: 401k, PTO, and benefits (health, vision,...

  • Kitchen Team Member>

    3 weeks ago


    Cape Coral, United States Wingstop Full time

    Wingstop - 2505 Santa Barbara Blvd - [Kitchen Staff / Crew Member] As a Kitchen Team Member @ Wingstop, you'll be responsible for be creating wings with flavor to the max by: Playing an integral role in ensuring Guests get their cravable, fresh, and delicious wings delivered by the promised time; Learning to do everything from preparing fresh, made in-house...


  • Cape Coral, United States Wingstop Full time

    Wingstop - 2505 Santa Barbara Blvd - [Kitchen Staff / Crew Member] As a Kitchen Team Member @ Wingstop, you'll be responsible for be creating wings with flavor to the max by: Playing an integral role in ensuring Guests get their cravable, fresh, and delicious wings delivered by the promised time; Learning to do everything from preparing fresh, made in-house...

  • Kitchen Team Member>

    2 weeks ago


    Cape Coral, United States Wingstop Full time

    Wingstop - 2505 Santa Barbara Blvd - [Kitchen Staff / Crew Member] As a Kitchen Team Member @ Wingstop, you'll be responsible for be creating wings with flavor to the max by: Playing an integral role in ensuring Guests get their cravable, fresh, and delicious wings delivered by the promised time; Learning to do everything from preparing fresh, made in-house...

  • Client Success Lead

    2 days ago


    Cape Coral, United States Insite Managed Solutions Full time

    Job DescriptionJob Description*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Equal Opportunity Employer M/F/D/VJob Type: Full-time, in-office, 1336 SE 47th St, Cape Coral, FL 33904Travel: Up to 80%Benefits: 401k, PTO, and benefits (health, vision,...

  • Group Fitness Lead

    2 days ago


    Cape Coral, United States WellWay Full time

    **Group Fitness Lead - WellWay SWFL** **About Us** WellWay is a new model for holistic/integrated wellness. It provides a combination of services & resources never before placed under one roof. Our core belief is that the integration of Medical and Fitness services, enhanced by a blend of unique resources, can provide a clear path to holistic wellness. We...

  • Guest Services

    3 weeks ago


    Cape Canaveral, United States MLSBC Cruises, Inc. Full time

    Do you want to make some extra money, and are you available for part time work?  We are looking for energetic and enthusiastic people that would like to work in the cruise industry.  If you are a customer service oriented individual that likes to smile and interact with cruise ship guests, this is a great part time job for you! If you enjoy interacting...