Center Manager

3 weeks ago


Ann Arbor, United States Hair Club Full time

HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our members confidently go after their dreams

What you should expect to do:

Mentor, lead and train your team to optimize development

Increase Center's Member Retention and Growth

Implement and execute HairClub's strategies, programs, and communications

Staff and lead your Center team

Drive focus on the ultimate member and employee experience

Ensure the expectations of new, existing, and potential Members are exceeded

Qualifications:

At least five (5) years of relevant management experience

Relevant sales and long-term client relationship experience

Excellent communication and team-leading skills

Measures of Success:

Increase Center's Member Retention and Growth

Maintain a Highly Engaged Workforce

Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)

What is in it for you

401k

Dental, Vision and Medical

Paid PTO days, wellness days and Paid Holidays

A wealth of opportunities for growth and advancement

Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.

Uncapped Bonus Opportunity based on business growth and success of the Center

Are you a People Leader looking for a challenge and a place to GROW, look no further

by Jobble



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