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Sr Program Mgr. FEP Incentive Programs

4 months ago

Washington, United States Blue Cross Blue Shield companies Full time

The Sr Prog Mgr FEP Incentive Programs is responsible for business analytical support for the distribution of the Federal Employee Program (FEP) incentive programs and internal business performance reporting. This role calculates and validates performance and financial data; as well as develops and presents analyses, reports, and recommendations to enable strategic decision making by internal and external customers. In addition, the role will be responsible for managing internal analytical and incentive performance and award applications. Additional duties include business analysis and support to various cross-departmental projects.

  • Leads the activities and teams associated with managing the FEP incentive programs to ensure the timely and accurate distribution of award payments, to include the following activities:
  • Management of incentive program activities. Creation and maintenance of detailed project plans Assure that all deliverables are provided on schedule and as expected
  • Calculation and validation of performance measurements assessments
  • Calculation and validation of dollar award determinations
  • Oversight of the distribution of award payments
  • Internal / External Performance Reporting to include award results, performance trending, variance analyses and management packages
  • Internal / External Communications to include Plan Bulletins, award letters and supplemental performance reports
  • Directing the support team in performance of various periodic analyses, including economic, trend and impact, of all incentive programs distributions.
  • Developing implementing and monitoring continuous quality improvement practices to establish best in class financial practices and applications.
  • Design, development and approval of any changes to the incentive programs.
  • Development and deployment of departmental cross-training activities associated with the incentive programs
  • Manages and oversees the data and detail design, requirements development, analytical/data frameworks, and multiple dimensional analyses of applications and tools associated with the FEP incentive programs to ensure that final solutions are aligned with program needs and intent, to include the following activities: Review and approval of all functional system specifications for all performance monitoring systems.
  • Development, implementation and monitoring of all business practices and policies associated with all performance programs utilized in FEP
  • Serves as business lead for design, development, testing, implementing and support of all internal analytical applications
  • Partners with stakeholders, business analysts, and team members to understand business requirements and identify and propose potential technology solutions that meet those requirements.
  • Assists with critical business analysis to provide both tactical and strategic performance insight for the FEP Program to ensure alignment with the needs of our customers and maintain the viability of the programs, to include the following activities.
  • Review and analyses of changes to the Office of Personnel Management's (OPM) needs and priorities
  • Development of proposals for changes to FEP incentive programs
  • Perform ongoing and periodic complex financial and strategic analyses, reporting and recommendations to Senior Management on divisional and program variances and forecasts.
  • Timely and accurate delivery of reports to Senior Management, FEP Director's Office staff and Plans on a scheduled basis
  • Provide analytical support of the FEP business objectives, including process improvement analysis
  • Conduct analysis and performance measurement to support strategic initiatives
  • Develop Plan facing and internal comprehensive communication materials

Education

  • Bachelors in business administration, statistics, finance, audit, accounting, health care administration, project management or related discipline, or equivalent work experience



Experience

  • Minimum of 7 years' experience in business analysis, project management, auditing, quality assurance or technical analysis.
  • Minimum of 7 years' PC experience using spreadsheets and word processing tools, including all components of MS Office


Skills
Working knowledge of software systems and technology to include relational databases, client / server applications and web based systems

Oral and written communication skills and ability to effectively communicate complex business and technical concepts; ability to communicate to small and/or large groups

Problem-solving, critical thinking and analytic skills.

Advanced analytic skills with the ability to analyze and interpret data through complex analysis and develop innovative approaches to data analyses

Solid project management skills for planning and executing multiple projects, involving multiple stakeholders, under tight deadlines; ability to function in a project team in leadership and membership roles

Relationship management skills; ability to build consensus for business results in a decentralized decision-making structure, relying on excellent process management and conflict management skills

Advanced time and resource management skills with the ability to develop approaches that meet required objectives

People Management

No

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