Branch Manager

3 weeks ago

Tucson, United States W.W. Williams Full time

Branch Manager in Tucson, AZ at The W.W.Williams Company **Location:**

**Experience:**

1 to 2 years **Job Description**

***BRANCH MANAGER Tucson, AZ:***

**W.W. Williams**, a diesel engine and heavy-duty transmission distributor, maintenance and repair service provider looks to hire a ***Branch Manager*** to direct and coordinates activities of the Branch. The ***Branch Manager*** works in cooperation with the Sales Department, to develop and maintain a satisfied and loyal customer base through excellent customer service by performing the following duties personally and through subordinate managers.

***Essential Duties and Responsibilities include the following:***

* Plan annual operating budget considering long and short-term goals, objectives and/or strategies.

* Plan and provide weekly, monthly and quarterly business forecasts vs. annual operating plan and actual results.

+ Analyzes costs, operations, and/or forecast data to determine Branch's progress towards stated initiatives. (e.g. Productivity, Wheeltime implementation, technician recruitment and retention, etc.)

+ Recommends and implements corrective action or procedural changes based on findings of above analyses. Monitors success of these changes to assure continuous improvement.

* Leads related change efforts at the local level.

* Reviews monthly operating results against forecast and annual operating plan, to identify areas of focus and improvement.

* Meet weekly with Sales Representatives to review sales activities and identify shortfalls and areas of opportunity to achieve top line revenue dollars.

* Make weekly joint sales calls with Sales Representatives to top or prospective customers.

* Ensures compliance efforts regarding safety, environmental and fiscal responsibilities and standards.

* Responsible to communicate branch objectives and goals and motivates employees to reach them.

* Resolves customer issues to the best possible outcome, maintain satisfied and loyal customers, as measured by Net Promoter scoring.

* Seeks and considers employee suggestions/recommendations, resolves employee issues to the best possible outcome as measured by employee engagement and retention.

* Maintains facility and equipment to corporate standards and specifications; negotiates with local providers of services and/or repairs to keep facility/equipment expenses within budgets.

* Recruits, promotes and/or hires qualified candidates for Branch job openings. Evaluates employees' performance and creates development plans to improve their performance in their current role or to prepare them for a future role. Terminates employees for cause or for unacceptable performance levels. Analyzes the need to add or replace positions, justifying these changes through the approval process.

* Promotes and maintains a workplace culture of engagement, communication, and respect.

***Education/Experience:***

* Bachelor's degree (B.A) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

* Successful candidate should have knowledge of Microsoft Word, Microsoft Excel, Karmack, SXTrend inventory and order processing system, manufacturing software and Human Resource Systems.

When you join the **W.W. Williams** team, you become part of a company that impacts millions of Americans daily. As a leader in the transportation service, repair and parts industry, **W.W. Williams** offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.

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