Express Services Associate

4 weeks ago


Hollywood, United States SCCU Full time

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for an Full Time Express Service Associate to join our ONESCCU team at our Miramar Operations Center SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWINGOur Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.SCCU Team Member Benefits:ONESCCU annual bonus availableMedical, Dental & Vision InsuranceHSA (Health Savings Account) with SCCU matching contributionSCCU Paid Long Term and Short Term Disability coverageSCCU Paid Term Life InsuranceEmployee Assistance Program (EAP)Paid Time Off401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributionsTuition Reimbursement Program after 1 year of serviceHybrid Work Schedule with 2 days in Office office requiredSCCU Team Member financial discounts & perks (save money every month):Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat, etc. / GAP coverage at half priceFixed low rate credit card- 5.99%, if approvedFREE Identify Theft ProtectionNo fee SCCU accountsExpress Service Associate Salary range$23.94 - $25.50 per hourExpress Service Associate Duties & ResponsibilitiesBuild new relationships and membership through sales initiatives cross-sell opportunities and provide referrals to other areas of the credit union.Maintains a thorough and current knowledge of SCCU lending and deposit account promotions, criteria, guidelines, procedures, policies, and processes, in order to provide members with current information, and process loans and deposit accounts appropriately.Develops and analyzes reports in order to monitor performance, efficiency, and service levels against goals. Delivers required reporting to the Director of Retail Services in a timely manner.Express Service Associate Qualifications1 to 3 years prior experience in sales and customer service or consumer loan processing/interviewing. Telephone sales preferred.High School plus additional course work gained through attendance at vocational, technical or business school or equivalent experience.Ability to obtain CUNA Mutual licensing within the first eight weeks of initial employment. A CUNA Mutual license is required for this role. (Team members will be required to pay for the licensing and will be reimbursed with proof of receipt on the first paycheck after submittal)Prior banking/credit union experience is desiredBilingual English/Spanish preferredExpress Service Associate HoursMust be available M - F 8:00 am - 7:00 pm, and rotating Saturdays 9:00am - 3:00 pm



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