Patient Service Representative_MGFR
1 month ago
Job Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures.Scope1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in the electronic medical record (EMR).2. Schedules patient appointments for visits, procedures, diagnostic tests, referrals and/or consultations.3. Registers patients. Confirms, enters, and/or updates all required demographic data on patient and guarantor on registration system. Follows procedures when identifying patients.4. Obtains copies of insurance card(s), forms of ID, and signature(s) on all required forms. Verify information on appropriate accounts to determine insurance coordination of benefits, pre-certification/prior-authorization. Complete the Medicare Secondary Payer (MSP) questionnaire when applicable. Verifies insurance to determine coordination of benefits and obtains authorization and/or referrals as required. Screens for non-covered services and waiver of liability (ABN) through automated screening at time of service.5. Informs self-pay patients of liability due and prepayment requirements. Prepare estimate of procedures, calculates advance payment requirements on previous or bad debt and current balances. Refer potentially eligible patients to financial counseling and/or contract eligibility vendor(s). Refer complex or non-compliant patient financial issues to Clinic Manager or Revenue Service Center.6. Collects patient payments and provides accurate receipt. Posts payments in system. Reconciles receipts with cash collected and complete required balancing forms. Documents patient account notes for all interactions/transactions.7. Maintains department and/or individual work queues and reports as required.8. Prepares medical records for patient appointments by compiling information from various sources to include authorizations and non-Epic documentation. Accurately scans medical records as required for Medical Group or specialty office.9. Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.10. Performs other duties as assigned.Minimum qualifications:One year of customer service experience involving interactions with customers in person and by phone. Professional manner and strong interpersonal and communication skillsDemonstrated basic computer skills and data entryPreferred Qualifications:High school diploma or GEDPhysical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Location:Denver Midtown ClinicWork City:DenverWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.29 - $22.54We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.
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Patient Services Coordinator
1 week ago
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Denver, United States Health Images Full timeHealth Images is looking for a Patient Service Representative to join our team in Westminster!Monday - Friday 8:30AM - 5:00PM | Position Pay Range $17.91 - $20.50Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of them and...
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Patient Service Representative
3 months ago
Denver, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patient's account within Intermountain's policies and procedures. Scope 1.Greets patients. Answer phones, takes messages, returns calls and provides neededinformation, while documenting all phone calls accurately and completely in...
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5 months ago
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Denver, United States AdventHealth Rocky Mountain Full time $18 - $29All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness...
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Patient Service Representative
3 weeks ago
Denver, United States AdventHealth Rocky Mountain Full time $18 - $29All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness...
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Patient Services Coord
3 days ago
Denver, United States Rocky Mountain Cancer Centers Full timeOverview: Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator to support our diagnostic imaging team in our Denver Midtown Clinic. We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It’s much...
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4 days ago
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Patient Service Coord
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Denver, United States US Oncology Network-wide Career Opportunities Full timeOverview Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator in Denver at our Midtown location. We realize that it sounds cliche but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a...
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6 days ago
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Patient Services Coord
6 days ago
Denver, United States Rocky Mountain Cancer Centers Full timeOverview: Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator to support our diagnostic imaging team in our Denver Midtown Clinic. We realize that it sounds clich but it is true - taking care of cancer patients is a calling. It's much more...
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Patient Service Coord
6 days ago
Denver, United States Rocky Mountain Cancer Centers Full timeOverview: Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator in Denver at our Midtown location. We realize that it sounds clich but it is true - taking care of cancer patients is a calling. It's much more than a job. Each of us has a...
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Patient Service Coord
2 days ago
Denver, United States Rocky Mountain Cancer Centers Full timeOverview: Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator in Denver at our Midtown location. We realize that it sounds clich but it is true - taking care of cancer patients is a calling. Its much more than a job. Each of us has a unique...
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Patient Services Coord
1 day ago
Denver, United States Rocky Mountain Cancer Centers Full timeOverview: Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced Patient Service Coordinator to support our diagnostic imaging team in our Denver Midtown Clinic. We realize that it sounds clich but it is true - taking care of cancer patients is a calling. Its much more...