Head of Customer Success

4 weeks ago


Jersey City, United States Remote Jobs Full time

Employer Industry: Brand Partnerships Why consider this job opportunity: Salary up to $130,000 Bi-annual bonus program Equity Stock Option Program Full Health & Dental Coverage Remote Team Unlimited PTO What to Expect (Job Responsibilities): Develop and implement a comprehensive customer success strategy Lead and mentor a customer success team Ensure on-time delivery of story assets Collaborate with product managers to enhance internal processes Define and track KPIs for sales, marketing, and accounts What is Required (Qualifications): 5-8 years experience in a customer success, revenue operations, or customer operations role Strong understanding of customer success and sales metrics Strong analytical and problem-solving skills Management experience a plus ClickUp and Hubspot experience a plus How to Stand Out (Preferred Qualifications): ClickUp and Hubspot experience #J-18808-Ljbffr



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