Head of Customer Success
4 weeks ago
Employer Industry: Brand Partnerships Why consider this job opportunity: Salary up to $130,000 Bi-annual bonus program Equity Stock Option Program Full Health & Dental Coverage Remote Team Unlimited PTO What to Expect (Job Responsibilities): Develop and implement a comprehensive customer success strategy Lead and mentor a customer success team Ensure on-time delivery of story assets Collaborate with product managers to enhance internal processes Define and track KPIs for sales, marketing, and accounts What is Required (Qualifications): 5-8 years experience in a customer success, revenue operations, or customer operations role Strong understanding of customer success and sales metrics Strong analytical and problem-solving skills Management experience a plus ClickUp and Hubspot experience a plus How to Stand Out (Preferred Qualifications): ClickUp and Hubspot experience #J-18808-Ljbffr
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Head of Customer Experience
1 month ago
Jersey City, United States Rain and Hail Insurance Full timeJob Description Head of Customer Experience ( **Job Number:** 344967 ) **Description** Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize what...
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Customer Success Manager
2 months ago
Jersey City, United States Glassbox Ltd Full timeGlassbox is looking for a Customer Success Manager to join our Global Commercial team.We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world.Our customers are the best of the...
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Customer Success Manager
4 weeks ago
Jersey City, United States AvePoint Full timeA five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business resiliency in the...
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Customer Success Manager
2 months ago
Jersey City, United States AvePoint Full timeAbout AvePoint: A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business...
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Customer Success Manager
2 months ago
Jersey City, United States Proofpoint Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks vulnerabilities in people. With an integrated suite of cloud-based solutions,...
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Customer Success Manager
2 months ago
Jersey City, United States Vaco Full timeJob Title: Customer Success Manager Location: USA (100% Remote) About Us: Our cilent is aventure-backed organization in hyper-growth mode, headquartered in New York City with all US-based positions being 100% remote. Founded by innovative practitioners to solve massive-scale cybersecurity challenges, they are disrupting the cybersecurity operations market...
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Customer Success Manager
2 weeks ago
Jersey City, United States Vaco Full timeJob Title: Customer Success Manager Location: USA (100% Remote) About Us: Our cilent is aventure-backed organization in hyper-growth mode, headquartered in New York City with all US-based positions being 100% remote. Founded by innovative practitioners to solve massive-scale cybersecurity challenges, they are disrupting the cybersecurity operations market...
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Customer Success Manager
2 months ago
Jersey City, United States Penn Foster Inc Full timeLocation: Jersey City or Remote from New Jersey, Chicago or Florida As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgettable...
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Customer Success Manager
2 months ago
Jersey City, United States Vaco Full timeJob Title: Customer Success Manager Location: USA (100% Remote) About Us: Our cilent is aventure-backed organization in hyper-growth mode, headquartered in New York City with all US-based positions being 100% remote. Founded by innovative practitioners to solve massive-scale cybersecurity challenges, they are disrupting the cybersecurity operations market...
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Customer Success Manager
1 month ago
Redwood City, United States Mathnasium of Redwood City Full timeJob DescriptionJob DescriptionBECOME A LEADER - CHANGING LIVES THROUGH MATH.We are looking for passionate, friendly and enthusiastic people who enjoy helping kids.Who We Are...Our mission is to serve our community by changing lives through math. Mathnasium, The Math Learning Center is your neighborhood math-only learning center that teaches kids math in a...
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Customer Success Manager
3 months ago
Jersey City, United States Neptune Retail Solutions Full timeJob DescriptionJob DescriptionSalary: Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nation’s premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and...
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Customer Success Manager
2 months ago
Oklahoma City, United States Theatro Labs, Inc Full timeTheatro is building a new Customer Success team and we are seeking experienced Customer Success Managers (CSM) to support and grow our strategic enterprise accounts. The primary responsibilities are to drive adoption, increase customer health, and increase the benefits our customers receive from Theatro. This is a quota-carrying position and the CSM is...
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Head of Client Engagement
1 week ago
Jersey City, New Jersey, United States Stacker Media, Inc Full timePosition OverviewThe Director of Client Success will spearhead the establishment and management of our customer success division focused on brand partnerships products. This role is pivotal in optimizing the customer journey from an operational and analytical standpoint.Key Responsibilities- Develop and execute a holistic customer success strategy aimed at...
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Customer Success Manager
3 weeks ago
Oklahoma City, United States Divert Full timeAbout Divert Divert, Inc. is an impact technology company on a mission to Protect the Value of Food. The company creates advanced technologies and sustainable infrastructure to prevent wasted food, driving social and environmental impact. Today, the U.S. alone generates more than 100 million tons of wasted food annually, with over 50% going to landfills or...
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Customer Success Manager
2 months ago
Jersey City, United States Inspiren Full timeCustomer Success Manager - Nursing / Healthcare - East Coast Company Overview: Inspiren, an award-winning nurse-led technology company, introduces the world's first cognitive patient care assistant, known as AUGi. AUGi serves as the gateway to all IoT connectivity and the creation of a true AI ecosystem, through the creation of a revolutionary computer...
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Customer Success Manager
1 month ago
Oklahoma City, United States Divert Full timeAbout Divert Divert, Inc. is an impact technology company on a mission to Protect the Value of Food. The company creates advanced technologies and sustainable infrastructure to prevent wasted food, driving social and environmental impact. Today, the U.S. alone generates more than 100 million tons of wasted food annually, with over 50% going to landfills or...
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Head of Legal US
2 months ago
Jersey City, United States Kuehne Nagel Full timeAre you ready for a new and exciting leadership opportunity with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, we're looking for a new Head of Legal US to join our Legal team in Jersey City. Your Role As the Head of Legal US at Kuehne+Nagel Inc. you will serve as a key leader and member of our National Board. Reporting...
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Customer Success Manager
2 months ago
Jersey City, United States AvePoint Full timeAbout the position: The Customer Success Manager will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. You must be able to understand the full sales cycle from both a sales and technical strategy perspective to liaise between internal and external stakeholders, such as customers, account managers, and technical...
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Jersey City, New Jersey, United States JPMorganChase Full timeJob Description Elevate the customer experience by spearheading transformative success strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships.As a Customer Success Director in Central Infrastructure Platforms team, you are one of the leaders driving impact on the Customer Success team. Oversee our...
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Head of Client Success
1 week ago
Kansas City, Missouri, United States SafetyCulture Full timeAbout SafetyCulture:SafetyCulture is a leading global SaaS organization dedicated to empowering distributed teams to enhance their performance every day.Our mobile-first operations platform enables employees to voice their insights while providing leaders with the visibility needed to make informed decisions in the workplace. We strive to unite teams,...