Customer Service Representative

2 months ago


Atlanta, United States Ideaboxpro Full time
Join Ideaboxpro as a Customer Service Representative

About Us: At Ideaboxpro, excellence is our standard. We strive to provide the highest quality consulting services and continually seek to improve and exceed our client's expectations. Our commitment to excellence is reflected in every project and interaction we undertake.

Position: Customer Service Representative

Description: We are looking for a highly motivated and professional Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring that all their inquiries and concerns are addressed efficiently. The ideal candidate will have a strong commitment to delivering exceptional customer service and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Respond to customer inquiries via phone, email, and in person.
  • Provide accurate information regarding products and services.
  • Resolve customer issues in a timely and professional manner.
  • Maintain records of customer interactions and transactions.
  • Collaborate with various departments to ensure customer satisfaction.
  • Process orders, forms, and applications as needed.
  • Follow up with customers to ensure their issues are fully resolved.
Qualifications:
  • High school diploma or equivalent.
  • Previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to multitask and manage time efficiently.
  • Proficiency in Microsoft Office suite and CRM software.
  • A positive attitude and ability to work well within a team.
Benefits:
  • Competitive salary: $750 to $1000 per week.
  • Opportunities for career advancement.
  • Health and wellness benefits.
  • Paid time off and holiday pay.
  • Supportive and collaborative work environment.
Work Details:
  • Work Type: In-person (the job is strictly on-site)
  • Hours: Minimum 40 hours per week
Location:
  • Atlanta, GA

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