![WESTMOOR CLUB MANAGEMENT LLC](https://media.trabajo.org/img/noimg.jpg)
Front Desk/Concierge
4 weeks ago
Level
Entry
Job Location
The Westmoor Club - Nantucket, MA
Remote Type
N/A
Position Type
Seasonal
Education Level
2 Year Degree
Salary Range
Undisclosed
Travel Percentage
Undisclosed
Job Shift
Undisclosed
Job Category
Undisclosed
Description
*Please note a United States physical address is required to complete this application*
The Front Desk Position operates telephones in a polite and friendly manner following proper telephone etiquette. Greets members and guests, assists with all reservations, distributes Club information and schedules, and collects and sorts the mail on a daily basis. Additionally, the Front Desk Staff oversee the guest rooms and are responsible for making sure the rooms are properly cleaned and are ready for check-in.
Primary Job Duties and Responsibilities:
- Greet all members and guests as soon as they enter or leave the Clubhouse
- Smile :)
- Answer the phone in a polite, clear, courteous manner
- Take telephone messages and email or pass on as soon as you receive them
- Route telephone calls to the correct extensions
- Be knowledgeable about on goings at the Club and be informative to members when they call
- Accept dinning, yacht, guest room, sports fishing and special event reservations and record them according to club policy
- Assist in setting up daily continental breakfast for in-house guests
- Provide schedules and other Club and Nantucket related information to all members and guests
- Collect, sort and distribute all incoming mail, newspapers and deliveries from package companies
- Update and maintain member mailing and telephone lists
- Maintain appearance of reception area
- Oversee all lost and found items
- Assist with any clerical tasks as needed
- Strong reading, writing, and math skills required
- Must speak and understand fluent English
- Strong member service and communication skills
- Excellent phone manner
- Ability to multi-task
- Organizational skills and attention to detail
- Team Player - Understands the "big picture" and manages the position's areas of responsibility in a manner consistent with The Westmoor Club's Mission Statement and core values
- Interpersonal skills - relates to members and other staff members in a cooperative manner that helps others to achieve their best.
- Willingness to Acknowledge Areas for Growth - understands need for growth and is receptive to constructive feedback
Knowledge and Skill Set Requirements
- Ability to maintain a pleasant, calm disposition under stress
- Must have friendly, outgoing personality
- Ability to demonstrate initiative and effective problem-solving skills within the scope of the position.
- Possess strong work ethic
- Basic computer skills including but not limited to Microsoft Word, Excel, PowerPoint, internet explorer
- Associates or Bachelor's degree strongly preferred.
- Prior experience in a related position preferred
Physical Requirements
- Ability to lift between 15-30 pounds (food trays, beverage boxes, tables, etc)
- Standing for up to 9 hours at a time
- Going up and down stairs
- Ability to frequently bend, using back and knees.
- Ability to stand and walk constantly is required. Minimal crawling required.
- Ability to bend, twist, crouch, squat, pull, push, reach, and remain stationary for short period of times and perform repetitive motions.
- Ability to use hands, fingers, arms and wrists, hearing, smell, and verbal skills are required in order to perform job duties.
- Ability to differentiate color
- Ability to work in indoor and outdoor conditions.
- May be required to work evenings, weekends and Holidays
Standard Club Requirements:
Employees are expected to present a clean and neat appearance while on the job. Clothing is to be kept clean and pressed. Personal cleanliness is expected, including wearing deodorant, bathing and oral hygiene. Excessive make-up and jewelry is not permitted. Employees are expected to arrive to work on time and leave personal belongings at home or in a locker. Employees should conduct themselves in a professional and courteous manner when dealing with members, management and other staff.
Work Hours:
Full and Part time employees must work all scheduled shifts. We have a short three month season at the Westmoor Club and need every employee to be here 100% of the time that they were hired for. Requested days off will try to be honored by management but never guaranteed. If there is a scheduling need within the club, that takes priority. This includes Holiday's, Mornings, Afternoons, Nights and Weekends. If an employee is sick they are expected to get their shift covered and speak directly to a manager for approval. All employee shift changes must be put in writing on a (shift change request form) and approved by a manager. We do understand that people get sick and things come up so please be flexible and helpful to other employees that may need a shift covered.
Nothing in this Job Description restricts The Westmoor Club's right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that it can be terminated by the employee holding the position or by The Westmoor Club at any time, with or without notice or cause.
-
Front Desk/Concierge
2 weeks ago
Nantucket, Massachusetts, United States WESTMOOR CLUB MANAGEMENT LLC Full timeJob DetailsLevelEntryJob LocationThe Westmoor Club Nantucket, MARemote TypeN/APosition TypeSeasonalEducation Level2 Year DegreeSalary RangeUndisclosedTravel PercentageUndisclosedJob ShiftUndisclosedJob CategoryUndisclosedDescription*Please note a United States physical address is required to complete this application*The Front Desk Position operates...
-
Front Desk Agent
4 weeks ago
Nantucket, United States TPG Hotels & Resorts Full time** Front Desk Agent** **Front Desk Agent** Posted November 10, 2021 > Veranda house is looking for Front Desk Agents! Housing is available! **Job overview** The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures and...
-
Front Office Manager
2 weeks ago
Nantucket, Massachusetts, United States Relais & Châteaux Full timeCompany DescriptionWhite Elephant Resorts is seeking a Front Office Manager for its Relais & Châteaux property, The Wauwinet, for the 2024 season.Job DescriptionThe Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous...
-
Front Office Manager
4 weeks ago
Nantucket, United States The Wauwinet Full timeThe Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and occupancy. In addition to front office responsibilities.Must have a minimum...
-
Front Office Manager
4 weeks ago
Nantucket, United States Relais & Châteaux Full timeCompany DescriptionWhite Elephant Resorts is seeking a Front Office Manager for its Relais & Châteaux property, The Wauwinet, for the 2024 season.Job DescriptionThe Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous...
-
Part-Time Overnight Front Desk Agent
3 weeks ago
Nantucket, United States Wauwinet Full timeJob DescriptionJob DescriptionWhite Elephant Resorts is seeking a part-time Overnight Front Desk Agents for the 2022 summer season to check-in/check-out hotel guests courteously and efficiently.*Overnight shift is 11pm - 7amPay Rate: $22/hourResponsibilities include:Process all payments according to established hotel requirementsProvide information and...
-
Stock manager
4 weeks ago
Nantucket, United States Relais & Châteaux Full timeEntreprise :White Elephant Resorts is seeking a Front Office Manager for its Relais & Châteaux property, The Wauwinet, for the 2024 season.Description du poste :The Front Office Manager is responsible for ensuring the seamless operation of the Front Office, Bell Services and Drivers, Concierge, Retail and Beach staff in an attentive, efficient and courteous...
-
Patient Services Coordinator
3 weeks ago
Nantucket, United States Nantucket Cottage Hospital (NCH) Full time**Patient Services Coordinator - Per Diem** - (3294367) **Per Diem, Day/evening shift** **Job Summary**: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed...
-
Patient Services Coordinator
3 weeks ago
Nantucket, United States Nantucket Cottage Hospital (NCH) Full time**Patient Services Coordinator** - (3290670) **Full-time, 40 hours per week, Day shift** **Job Summary**: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed...
-
Patient Services Coordinator
4 weeks ago
Nantucket, United States Mass General Brigham Full timePatient Services Coordinator - Summer Temp-(3293335) Description Temporary summer position, 40 hours per week, Rotating shifts Job Summary: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the...
-
Patient Services Coordinator
3 weeks ago
Nantucket, United States Mass General Brigham Full timePatient Services Coordinator - Per Diem-(3294367) Description Per Diem, Day/evening shift Job Summary: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis...
-
Patient Services Coordinator
3 days ago
Nantucket, United States Brigham and Women's Hospital Full timeJob Description - Patient Services Coordinator - Summer Temp (3293335) Patient Services Coordinator - Summer Temp - ( 3293335 ) Temporary summer position, 40 hours per week, Rotating shifts Job Summary: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings,...
-
Patient Services Coordinator
1 week ago
Nantucket, United States Brigham and Women's Hospital Full timeJob Description - Patient Services Coordinator - Summer Temp (3293335) Patient Services Coordinator - Summer Temp - ( 3293335 ) Temporary summer position, 40 hours per week, Rotating shifts Job Summary: Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory...