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Information Associate

2 months ago

Troy, United States Trinity Health Full time
Employment Type:
Full timeShift:
12 Hour Day Shift

Description:

Information Associate - Samaritan Hospital - Weekend FT Track

Position Summary:
As a member of the Patient Care Centered Team, provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff. The Information Associate will be available to meet the needs of all Patient Care Centers as needed.

Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Positions and shifts to accommodate all schedules

Principal Responsibilities:
  • Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records Organizes chart when patient is transferred to another unit Updated chart forms daily in medical record Reviews medical record each shift for consults Copies medical record as needed Deletes medical record of long-term patients as needed Scanning of all Patient Advance Directives to EPIC
  • Prepares medical record at discharge
  • Collating discharged patient records for Medical Records and Care Center
  • Assembles medical records of discharged patients according to the standard format in the most accurate and efficient
  • manner.
  • Attaches loose reports to the proper record
  • Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.
Receptionist:
  • Acts as a receptionist for the unit.
  • Answers, screens and routs telephone calls correctly
  • Assists patients', families and the public
  • Answers nurse/patient intercom system and relays information to responsible person
  • Contacts patients family or doctor as directed
  • Ascertains identity of all persons
  • Faxes medical information to physicians and Insurance carriers as requested
General Secretarial:
  • Maintains adequate level of supplies. Obtains and returns equipment to proper department
  • Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices
  • Responsible for filing daily assignment sheet by shift
  • Receives, opens and appropriately distributes center mail
  • Receives, opens and appropriately distributes materials faxed to center
  • Ordering Unit Supplies through PeopleSoft
Other Responsibilities:
  • Support of unit functions
  • Making sure patient's names are written on daily assignment sheets.
  • Maintaining bulletin boards
  • Reporting maintenance issues through Facilities Maintenance Work Order System
  • TIS Service Now Self Self-Service
  • Checking all computer equipment to assure working properly
  • Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations)
  • Preceptor for new IA's as assigned by Sr. IA or Operations Manager
  • Unit specific responsibilities as assigned by Sr. IA or Operations Manager
  • Clinical Engineering Work Orders
  • Daily check of unit Voalte Phones
Requirements:
  • High School Diploma required, AAS preferred
  • Minimum of two years' work experience in a health-related area
  • Exceptional interpersonal skills
  • Good organizational and time management skills
  • Knowledge of medical terminology
  • Knowledge of various health insurances


Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.