Customer Service Administrator
1 month ago
Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.
Customer Service Administrator
Position Overview:
Responsible for all administrative aspects of the "Customer Support Improvement" program at El Paso, TX, focused on optimizing the RMA activity in service of our customer base. Works closely with Program Managers across various departments to meet program delivery goals. Maintains direct contact with customers and operations personnel to ensure positive relationships are maintained and customer expectations are met.
Nature of Duties:
- Provides internal and external customer reporting based on program requirements, including frequent direct customer interface. Receives customer requests and prepares documents related to processing returns (RMA). Maintains related databases.
- Records and reports the status of assigned account equipment returns, repairs, replacements, sales orders and delivery schedules. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
- Responsible for all administrative aspects of the program.
- Works closely with the Program Manager and with various departments to meet program delivery goals.
- Maintains direct contact with customers and with operations personnel to ensure positive relationships are maintained and customer expectations are met.
- Provides customer reporting.Uses metrics and organizational performance trend data to help senior staff members drive customer service change initiatives.
- Receives customer requests and prepares documents related to processing returns (RMA).
- Updates databases.
- Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
- Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.
- Strong written and verbal communication and analysis skills
- Proficient in Microsoft Office applications (Project, Excel, PowerPoint)
- Strong can-do attitude with a willingness to learn in a fast paced environment
- Ability to meet deadlines
- Ability to generate standard and ad hoc reports upon request
- Experience with Earned Value Management Systems (EVMS) a plus
- Working knowledge of Oracle databases is highly desirable
- 6+ years in related experience, customer service or program administration
- 2 years experience in contract manufacturing work enviroment or working electronics retail
- High School Diploma required, but a Bachelors Degree in Business, Finance or related discipline desired
Sanmina is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
-
Customer Service Representative
2 weeks ago
El Paso, United States Assured Benefits Administrators Full timeJob DescriptionJob DescriptionABOUT USAssured Benefits Administrators, Inc. (ABA) is a full-service third-party administrator, or TPA, providing flexible and fully integrated healthcare administration and management solutions across the United States since 1985. We are part of an international healthcare group with more than 35 years of industry experience,...
-
Customer Service Representative
4 weeks ago
El Paso, United States T&T Staff Management, Inc. Full timeJob DescriptionJob DescriptionSUMMARY: We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, assisting customers with their laundry and dry-cleaning needs, and ensuring a positive experience for...
-
El Paso, United States All Med Search Full timeJob DescriptionJob DescriptionJob Summary and QualificationsThe Administrative Director ensures high-quality, patient-centered care through oversight of the performance and results of multiple sites and/or multiple functional areas. The Administrative Director fosters a culture of accountability and collaboration and directs the development and...
-
Intake Customer Service Representative
4 weeks ago
El Paso, United States Bienvivir All Inclusive Health Full timeJob Description Bienvivir All-Inclusive Senior Health ("Bienvivir") is a community-based, patient-centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through...
-
Administrative Director of Imaging Services
1 month ago
El Paso, United States University Medical Center of El Paso Full timeJob Summary The Administrative Director of Imaging Services plans and directs the operational, budgetary and personnel activities of the Imaging Department. Develops services, policies, procedures, resource plans, and coordinates department programs, services and activities with other departments and services to meet overall hospital goals and...
-
Customer Service
4 days ago
El Paso, Texas, United States CSL Plasma Full timeThe OpportunityResponsible for preparing the donor, donor area and equipment for the pheresis processors.You will report to the Assistant Center Manager.The Role Prepares the autopheresis machine for the pheresis process. Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnect the...
-
Administrative Director of Imaging Services
1 month ago
El Paso, United States University Medical Center of El Paso Full timeJob Summary The Administrative Director of Imaging Services plans and directs the operational, budgetary and personnel activities of the Imaging Department. Develops services, policies, procedures, resource plans, and coordinates department programs, services and activities with other departments and services to meet overall hospital goals and...
-
Customer Service
3 days ago
El Paso, Texas, United States CSL Full timeThe OpportunityResponsible for preparing the donor, donor area and equipment for the pheresis processors.You will report to the Assistant Center Manager.The RolePrepares the autopheresis machine for the pheresis process. Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process. Disconnect the donor...
-
Family Service Rookie
4 weeks ago
El Paso, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Providing exemplary customer service to the Hispana Community, as the primary customer contact sells at need cemetery property and products as well as pre-need funeral and cemetery arrangements. Generates Revenue selling customized...
-
Family Service Rookie
1 month ago
El Paso, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Providing exemplary customer service to the Hispana Community, as the primary customer contact sells at need cemetery property and products as well as pre-need funeral and cemetery arrangements. Generates Revenue selling customized...
-
Administrative Director-Laboratory Services
3 weeks ago
El Paso, United States University Medical Center of El Paso Full timeThe Administrative Director of Laboratory Services (Director) plans and directs the operational, budgetary and personnel activities of the inpatient and outpatient El Paso County Hospital District Laboratory services. The Director develops services, policies, procedures, resources plans, and coordinates department programs, services and activities with other...
-
Administrative Director-Laboratory Services
3 weeks ago
El Paso, United States University Medical Center of El Paso Full timeThe Administrative Director of Laboratory Services (Director) plans and directs the operational, budgetary and personnel activities of the inpatient and outpatient El Paso County Hospital District Laboratory services. The Director develops services, policies, procedures, resources plans, and coordinates department programs, services and activities with other...
-
El Paso, United States Next Move Healthcare Full timeJob DescriptionJob DescriptionJob Title: Administrative Director of Cardiovascular ServicesSalary: $80 to $130 per hourSchedule: Full-time, 36 hours per week, primarily day shifts (No Weekends)Job Overview:We are seeking an experienced and dynamic Administrative Director of Cardiovascular Services. This pivotal role oversees the operations of our...
-
El Paso, United States HCA Full timeThis position is incentive eligible. Introduction Are you ready to manage in a new era as a Administrative Director of Cardiovascular Services where building a healthier tomorrow is more than a job? Our Del Sol Medical Center team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today. Benefits *...
-
Administrative Director of Cardiovascular Services
2 months ago
El Paso, United States University Medical Center of El Paso Full timeJob SummaryThe Administrative Director of Cardiovascular Services administers, directs, plans, coordinates, monitors, promotes and evaluates all components of the cardiovascular service line. Cardiovascular Services includes the Cath Lab, Electrophysiology, Cardiac Services, EKG, Stress Echo, Cath Lab PreOp and Recovery to include initiatives related to...
-
El Paso, Texas, United States University Medical Center of El Paso Full timeJob SummaryThe Administrative Director of Cardiovascular Services administers, directs, plans, coordinates, monitors, promotes and evaluates all components of the cardiovascular service line. Cardiovascular Services includes the Cath Lab, Electrophysiology, Cardiac Services, EKG, Stress Echo, Cath Lab PreOp and Recovery to include initiatives related to...
-
Administrative Assistant
1 month ago
El Paso, United States SYOXSA, Inc. Full timeJob DescriptionJob DescriptionBenefits:Paid time offProfit sharingTraining & developmentVision insuranceWellness resources401(k)Competitive salaryDental insuranceHealth insuranceSYOXSA, Inc. Administrative Assistant Job DescriptionSYOXSA, Inc. Employee Expectation: A positive attitude is a requirement of all employees. In addition, all employees are required...
-
Customer Service Mgmt
3 weeks ago
El Paso, United States Sanmina Full time**Job Details** **Customer Service Mgmt - (63483)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Category (For Job Seekers) Professionals Location 13821 - ESGS 1382 El Paso TX USA - El Paso, TX 79936 US (Primary) Job Description Customer Service Mgmt 1 Customer Service Mgmt :...
-
Customer Service Representative
3 weeks ago
El Paso, United States New Office In El Paso Full timeThe Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.Who you will be working with:Our...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States New Office In El Paso Full timeThe Customer Service Representative is an essential part of our Customer Service and Sales team. The primary goal of the Customer Service Representative is to consistently provide a high level of support and experience to the team in order to maintain clients, generate revenue, grow the client base, and grow the company.Who you will be working with:Our...
