Implementation Consultant

2 weeks ago

West Chester, United States PrimePay Full time

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company. As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Implementation Consultant. within Professional Services plays a pivotal role in ensuring seamless integration and transition of our software solutions for clients. This position involves collaborating directly with clients to understand their business requirements, configuring the software, testing for accuracy, and providing ongoing support. The role requires a proactive problem-solving approach, strong communication skills, and the ability to work both independently and as part of a team in a fast-paced environment.At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution Responsibilities: Collaborate with clients to integrate Ancillary Service offerings such as applicant tracking, recruiting, onboarding, and performance management Facilitate meetings to analyze client business requirements and provide guidance on implementation projects Act as a subject matter expert, ensuring deliverables are completed on time and to client satisfaction Configure and quality assure software according to client specifications Test software configurations for accuracy and resolve any issues or bugs during implementation Collaborate with internal teams to ensure data integrity and resolve any adjustments required for completion Stay updated with industry trends, regulations, and best practices Identify and report issues or bugs for resolution Validate data to identify discrepancies and work with the team to resolve them promptly Qualifications Bachelor's degree in a related field 2+ years of experience in Human Capital Management industry. Experience with Human Capital Management Systems, specifically in Recruiting, Applicant Tracking, or Performance ManagementPrevious experience in client service, data analysis, or software support is advantageousExcellent written and verbal communication skillsStrong problem-solving and analytical skillsAbility to work independently and as part of a team in a fast-paced environmentUnderstanding of implementation methodologies applicable to SaaS and full software configurationWillingness to learn and adapt to new technologies Excellent attention to detail and organizational skillsStrong interpersonal skills and ability to build relationships internally and externallyAbility to manage competing priorities successfullyCuriosity and motivation to find solutions and create pathways for problem-solvingProficiency in ticket systems such as Salesforce, Inspire Planner, etcProficiency in Microsoft Office Suite (Excel, Word, PowerPoint)PrimePay Offers: A competitive salary in the $55 - $65K range based on experience Access to personal, group training and career advancement Leadership development through individualized support and career mentoring Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD#LI-REMOTE

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