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Rockville, Maryland, United States MedStar Health Full time{"title": "Patient Service Coordinator", "content": "Job SummaryMedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in LaPlata, MD.The ideal candidate will be responsible for greeting patients, checking in/out processes, gathering demographic information, insurance verifications, and scheduling...
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Rockville, Maryland, United States MedStar Health Full time{"title": "Patient Service Coordinator", "content": "Job SummaryMedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in LaPlata, MD.Key ResponsibilitiesManage patient intake, screen for emergent conditions, and register patients.Verify demographic and insurance information, and explain patient...
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Rockville, Maryland, United States US Fertility Full time{"title": "Patient Services Representative", "description": "Make a Difference in People's LivesAt Shady Grove Fertility, we're committed to delivering exceptional patient care and making a positive impact in our community. We're seeking a highly skilled and compassionate Patient Services Representative to join our team in Rockville, MD.Key...
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Patient Services Representative
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Mt Vernon, United States Skagit Regional Health Full timeDepartment: Patient Resource Center SRCExempt: NoSchedule: VARIABLEPosition Type: Part Time Less Than 0.6 FTEFTE: 0.500000Base Wage $20.37 to $29.55Location: SRH Business CenterThe information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a...
Patient Service Representative
2 months ago
Work where every moment matters. Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticuts most comprehensive healthcare network. Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, womens health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes. Position Description This per diem position will cover our Outpatient Rehab locations in Vernon, Manchester and South Windsor. The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience. Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures. Responsibilities Greets and registers arriving patients, completes registration forms and verifies insurance Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics Collects co-payments and office charges as needed and explains office payment billing policies to patients Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.) Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary Reconciles billing and co-pays; refers payment and insurance problems to Billing Department Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience * * High school diploma or equivalent required; Associates' or Bachelors degree in a clinical or business field preferred. 1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits. Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits Bilingual (highly preferred) We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Administrative* *Organization: Hartford HealthCare Rehabilitation Network *Title: *Patient Service Representative - Outpatient Rehab (Per Diem) Location: Connecticut-Vernon-35 Talcottville Rd Vernon (10288) Requisition ID: 24154974
