Call Center Patient Services Representative
4 weeks ago
Reports To: Office ManagerEmployee Status: Non-Exempt (Regarding Overtime)Position Summary: Under general supervision, but in line with established PC&HC policies and procedures, provide a variety of patient service functions.Essential FunctionsRepresent PC&HC to the patients in a courteous and professional manner. Provide prompt, efficient and accurate patient service.Greet, assist and direct patients appropriately.Assist patients in making appointments with assigned provider in accordance with PC&HC's Scheduling Guidelines.Answer telephone, screen calls, provide information to patients and other callers in Call Center as directed.Maintain a strong customer focus while working collaboratively within the teams multiple demands and patient needs.Treat all patient information confidentially and in accordance with established HIPAA regulations.(moved above)Obtain and enter all necessary demographic and insurance related information needed as record for registration and billing of all patients' visits.Coordinate information from patients to ensure accurate billing and maximum reimbursement.Establish a new electronic patient account/record and accurately enter all patient information into the computer system according to established procedures.Update and correct patient account information in the computer system. Verify insurance coverage eligibility prior to the provision of services according to established procedures.Inform patient of co-pays and deductibles prior to scheduled services.Prepare and issues receipts, process credit card payments. (does this need to be deleted?)Provide information on account status.Improve the patient experience and health care processes and help assure the provision of high quality health care, as well as an ongoing process of performance improvement.Maintain a work area that reflects a professional environment at all times.Marginal FunctionsFill-in at front office as needed.Assist in the opening and closing security procedures of the building.Fill-in for absenteeism, including at other PC&HC locations.Perform all other duties as required or assigned.Requirements Must be 18 years of age or older.Must have a High School diploma or equivalent.Must have ability to manage a fast paced environment without sacrificing efficiency and accuracy.Must have customer service experience and use proper phone etiquette.Must follow all HIPAA and OSHA requirements.Must be able to operate or have ability to be trained to operate office equipment, including phone system.Must be supportive of our mission in order to provide healthcare to the underinsured and uninsured.
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Call Center Patient Services Representative
6 days ago
Shelbyville, United States Primary Care and Hope Clinic Full timeReports To: Office Manager Employee Status: Non-Exempt (Regarding Overtime) Position Summary: Under general supervision, but in line with established PC&HC policies and procedures, provide a variety of patient service functions. Essential Functions Represent PC&HC to the patients in a courteous and professional manner. Provide prompt, efficient and accurate...
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Call Ctr Certified Clinical Asst
2 weeks ago
Shelbyville, United States Major Hospital Full timeJOB SUMMARY AND SPECIFICATIONSJOB SUMMARYThe Call Center M.A. answers calls from patients, documenting issues and giving concern slips to physicians for response. The medical assistant also instructs patients and significant others in health care practices, working in collaboration with other health team members.MINIMUM QUALIFICATIONSProfessional & Technical...
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Member Service Representative Trainee
2 weeks ago
Shelbyville, United States Duck River Electric Membership Corporation Full timeDescriptionDREMC is seeking an MSR Trainee Be a part of power Middle Tennessee!Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 16 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest...
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CT Technologist PRN
2 weeks ago
Shelbyville, United States Vanderbilt University Medical Center Full time**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and...
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CT Technologist PRN
2 weeks ago
Shelbyville, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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RN Patient Care Manager
2 weeks ago
Shelbyville, United States Caretenders Full timeWe are hiring for a Patient Care Manager with Home Health experience. At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You can find a home for...
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RN Patient Care Manager
3 weeks ago
Shelbyville, United States Caretenders Full timeWe are hiring for a Patient Care Manager with Home Health experience. At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for...
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RN Patient Care Manager
3 weeks ago
Shelbyville, United States Caretenders Full timeWe are hiring for a Patient Care Manager with Home Health experience. At Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for...
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Sales Representative
4 weeks ago
Shelbyville, United States American Income - The West Agency Full timeJob DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. CHECK US OUT @THEWESTAGENCY ON INSTAGRAM!Responsibilities:Present and sell company products and services to new and existing customersContact potential customers who have requested...
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Sales Representative
4 weeks ago
Shelbyville, United States American Income - The West Agency Full timeJob DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. CHECK US OUT @THEWESTAGENCY ON INSTAGRAM!Responsibilities:Present and sell company products and services to new and existing customersContact potential customers who have requested...
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Route Service Specialist
2 weeks ago
Shelbyville, United States Healthcare Linen Services Group Full timePOSITION SUMMARY Support the Route Managers and RSR's in the administration of the service department's activities. Must be self motivated, work independently, and maintain good working relationships with customer base. Drive a truck or van with a capacity of less than 26,000 GVW, primarily to deliver or pick up merchandise within a specified area. May load...
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Sr. Inside Sales Representative
1 month ago
Shelbyville, United States Vaco Full timeVaco Indianapolis has partnered with a client near Shelbyville, IN to fill a Sr. Inside Sales Representative position. This position has the potential for a hybrid schedule after training!We are looking for a self-motivated sales professional willing to work independently and support company-wide sales initiatives. This dynamic self-starter will report to...
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Outside Sales Representative
1 day ago
Shelbyville, United States Lumbermens Inc Full timeJob DescriptionJob DescriptionCOMPANY SUMMARYHeadquartered in Grand Rapids, Michigan since 1955, Lumbermen’s operates in Michigan, Ohio, Indiana, Kentucky and Minnesota. A leading distributor and manufacturer, we are driven by the goal to be first choice for our employee owners, customers, and suppliers. Lumbermen’s is 100% employee-owned and committed...
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Child Crisis Therapist
2 weeks ago
Shelbyville, United States Seven Counties Services Full timeJob Description:Multi-disciplinary outpatient child crisis team with the goal of utilizing the least restrictive environment by using the crisis as a catalyst for change and empowering family resiliency.Under moderate supervision, provides clinical services to assigned client populations.ESSENTIAL JOB FUNCTIONS1. Performs clinical services, including intakes...
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Nurse Assistant FT Nights
5 hours ago
Shelbyville, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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Bedford County Emergency Medical Technician
4 weeks ago
Shelbyville, United States Bedford County Government Full timeJob DescriptionJob DescriptionEMERGENCY MEDICAL TECHNICIAN (EMT)BEDFORD COUNTY, TENNESSEEDepartment: Bedford County EMSFull Time/Part Time: Full TimeDefinition/Job Summary: The purpose of this classification is to respond to emergency medical calls and to provide basic life support to sick/injured persons in pre-hospital settings. Under the direction of...
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Bedford County EMS AEMT
4 weeks ago
Shelbyville, United States Bedford County Government Full timeJob DescriptionJob DescriptionADVANCED EMERGENCY MEDICAL TECHNICIAN (AEMT)BEDFORD COUNTY, TENNESSEEDepartment: Bedford County EMS Full Time/Part Time: Full TimeDefinition/Job Summary: The purpose of this classification is to respond to emergency medical calls and to provide basic life support to sick/injured persons in pre-hospital settings. Under the...
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Nuclear Medical Techno PRN
2 weeks ago
Shelbyville, United States Vanderbilt University Medical Center Full time**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and...
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Bedford County EMS Paramedic
4 weeks ago
Shelbyville, United States Bedford County Government Full timeJob DescriptionJob DescriptionParamedicBedford County, TennesseeDepartment: Emergency Medical Services (EMS) Full/Part Time: Full Time Shift: 24 hrs. On/ 48 hrs. Off or 12 hr. Shift (2-2-3 schedule) Status: Non-Exempt Job Summary: The Paramedic is expected to respond to emergency medical calls and to provide advanced life support to sick/injured persons in...
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Nuclear Medical Techno PRN
2 weeks ago
Shelbyville, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...