Transportation Coordinator

*Up to $3,000 Sign On Bonus May Be Available*

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received.The application must be filled out completely; stating"see resume"anywhere in the application, is not an acceptable substitute for a completed application.

Enjoy Industry Leading Benefits:

• Generous paid vacation and extended sick leave, and holidays.
• Free and discounted transportation options to get around Aspen and the Valley.
• Professional development and learning opportunities, including a tuition reimbursement program.
• Health and wellbeing options that include Medical, Dental, Vision, robust and accessible employee assistance program, and nationally recognized wellbeing platform.
• Monetary bonuses for healthy lifestyle choices and to use towards other personal needs.
• Plan for your future with competitive employer contributions to a 401a retirement plans and Social Security, in addition to an individual 457b retirement plan and Roth IRA option. Have peace of mind with life and disability insurance.

The City of Aspen is an Equal Opportunity Employer

Title: Transportation Coordinator

Department: Transportation
Classification: Non-Exempt

Hiring Range: $29.08/hour - $32.72/hour
Salary Range: $29.08/hour - $43.62/hour

Position Summary: As part of a collaborative team, develops, coordinates, and administers a variety of programs and services in keeping with the department's mission of shifting to the community to a balanced and integrated transportation system, consistent with the organization's values and mission statement. This position performs public facing duties with an emphasis on customer service.
Supervision Exercised and Received: This position is supervised by the Mobility Division Manager.

Essential Job Functions:
Program Administration
Executes daily tasks related to the operation and administration of a variety of transportation programs and services including but not limited to transit, shared mobility and employer and commuter services.
* Coordinates employer and commuter services including events, grant applications, bus pass distribution and emergency transportation.
* Recruits and orients new members to various departmental programs.
* Assists in planning and execution of events aimed at recognition of bus riders, carpoolers and cyclists.
* Maintains databases to track expenditures, usage, program effectiveness and similar.
* Conducts research and reports back on trends, services, vendors, or similar. Writes reports, memos and similar.
* Responds to customer inquiries and complaints.
* Coordinates internal services such as bus pass distribution and similar.
Service Operations
* Assists with basic fleet management tasks such as scheduling maintenance, fueling, cleaning, inspection of damage, vehicle relocation, etc.
* Assists with property management tasks at bus stops, transit center and other transportation facilities.
* Schedules services with vendors as directed.
* Coordinates with internal departments such as Police, Parking, Finance, Special Events and Streets on service-related opportunities and problems.
* Monitors services by distributing surveys and reviewing vendor or customer input. Processes ridership, accident, complaint, and other reports.
* Provides on-site oversight at special events and/or at construction sites related to permit compliance.
* Maintains and updates internal and external manuals, schedules, reservation systems, calendars or similar.
Transportation Department Duties
* As a member of the Transportation Department, cross trains to be fully functional in other Coordinator positions.
* Completes other duties as assigned.
City Organizational Values
* Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.

Core Competencies: Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities:
* Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
* Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
* Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.
* Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.
* Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication.
* Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.
* Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.

Minimum Requirements:
Education: High School Diploma or equivalent.
Experience: Two years of professional program coordination, outreach, and communications experience, preferably in the transportation/transit/ field.
Technical Knowledge: Must be proficient with Microsoft Word, Excel, and Outlook (Email). Must have a basic understanding of computers and online computer-based technology applications, which includes accessing web-based platforms.
Licenses & Certifications: Must possess a valid Colorado Driver's License or be able to obtain one within 30 days of start date.
NOTE: Any combination of experience and education that would likely provide the required abilities, knowledge, and skills as determined by the City of Aspen may be substituted for the requirements above.

Preferred Candidate: Bachelor's Degree in relevant field. Program management, TDM, customer service, marketing, or fleet management experience. Familiarity with website maintenance and posting. Familiarity with Oracle or other accounting programs.
NOTE: This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check.
Position Type and Work Hours:
* Regular full time, hours may vary with workload.
* Evenings/Weekends may be required depending on department needs and special projects.
Work Environment:
* Indoors: Office environment.
* Outdoors/Off-Site: Meetings, trainings, and site visits at a variety of city facilities and areas.
Physical Demands:
Bending: Bending or position oneself to move an object from one level to another.
Gripping/Grasping: Ability to apply pressure with fingers and palm.
Handling: Seizing, holding, grasping, through use of hands, fingers, or other means.
Hearing: Perceiving and comprehending the nature and direction of sounds.
Reaching: Extending the hands and arms or other device in any direction.
Repetitive motions: Making frequent or continuous movements.
Sitting: Remaining in a stationary position.
Standing: Ability to sustain position for a period of time.
Stooping: Bending body downward and forward by bending spine at the waist.
Talking: Communicating ideas or exchanging information.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.