Customer Master Analyst
2 weeks ago
Contract Type: W2 Only
Duration: 12+ Months with Possible Extension
Location: Westminster, CO (Hybrid 3 Days a Week)
Pay Range: $18-$22/Hr. on W2
Job Summary:
We are seeking a diligent and skilled Customer Master Data Analyst to engage in the pivotal role of enhancing and maintaining the accuracy of our global customer database, crucial for supporting the order-to-cash cycle. This role demands effective collaboration with multiple departments such as sales, customer service, logistics, and finance to ensure the integrity of customer data and a seamless transaction process. As a key player, you will contribute significantly to maintaining customer satisfaction, supporting business divisions, and ensuring compliance to contribute to our overall success.
Key Responsibilities:
- Manage, create, and maintain accurate customer master records, ensuring up-to-date information.
- Identify and correct discrepancies, inconsistencies, or duplications within the customer database.
- Recommend and contribute to the improvement of data validation processes.
- Collaborate with various teams to gather and validate customer information, resolving data-related issues promptly.
- Ensure compliance with company policies, procedures, and data privacy laws.
- Strong attention to detail and data accuracy.
- Effective problem-solving and troubleshooting capabilities.
- Excellent communication and customer service skills.
- Experience in using CRM systems (e.g., Salesforce) and data management tools is a plus.
- Prior experience in customer data management, especially in large-scale organizations is preferred but not mandatory.
This role is an excellent opportunity for an individual who excels in a dynamic environment and is committed to achieving excellence in customer data integrity and support.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires
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