Sales Associate

6 months ago

Durham, United States Ascena Retail Group Full time
About us
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

Position Overview:

Drives revenue by providing clients exceptional services through relationship building, sharing style/product information, and presenting a clean, and a safe well-maintained store environment. Consistently achieves individual goals, which support store goals.

Primary Responsibilities/Accountabilities:
  • Embraces our values & sets an example through his/her behaviors
  • Responsible for compliance with all ANN INC. practices and proc3edures
  • Additional responsibilities as assigned by the Store Manager, Co-Manager, and Sales Leads
Revenue Generation:
  • Consistently meets or exceeds divisional, store, and individual financial and credit goals while contributing to the store's overall goals
Client Experience:
  • Provides excellent client service by anticipating the client's needs, exceeding expectations, and adhering to ANN INC. service experience standards
  • Acknowledges, interacts and builds relationships with clients, creates client loyalty and has the ability to multi-task while servicing internal and external clients
  • Addresses client concerns, coming to resolution when possible, and involving management where appropriate
  • Portrays a gracious, friendly, energetic and engaging manner and is at all times respectful and professional
  • Takes ownership, solicits and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback
  • Communicates effectively with store management, store team, and external clients in person, through written correspondence and over the phone
  • Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences
  • Embraces our values and behaviors and inspires team by leading by example through his/her words and actions - Supports an environment of learning and trust by acting as a positive role model
  • Is responsible for compliance with all Company policies, practices and procedures and all federal, state and local laws
Operations:
  • Completes opening/closing procedures and tasks as directly by Leadership Team with a client focus (e.g. replenishing merchandise; recovering the store and styling rooms; processing shipment including but not limited to: unpacking, hanging, steaming; cleaning including but not limited to: dusting, vacuuming, and removing trash; executing merchandising moves; marketing updates; and completing prices changes.)
  • Meets merchandise processing standards and maintains an organized and accessible work area
  • Adheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assets
  • Maintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.)
  • Participates and assists in the preparation for the stores' inventory
  • Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business
  • Follows all ANN INC. operational guidelines, processes, and procedures
  • Reviews Bulletin Boards daily
Technical Expertise:
  • Demonstrates a desire and ability to be learner responsible and navigates the ANN INC. computer learning systems
  • Performs register transactions quickly and efficiently (e.g., sales, send sales, returns, exchanges, payments)
  • Is proficient in using Distributed Order Maintenance (DOM's) and StyleFinder to locate product for clients and processes transactions accurately
  • Operates phone, answering calls with an appropriate greeting, transferring and placing calls on hold
  • Operates and understand the functions of the PDT
Product/Brand Management:
  • Understands and can clearly articulate the Company's brand positioning, including: the uniqueness of all expressions of ANN INC., current marketing and promotional initiatives, markdowns, POS events, Bounce Back promotions, coupon events, lifestyle concepts to internal and external clients
  • Lives the ANN INC. Purpose, Vlaues & Behaviors, Practices in all interactions
  • Participates in and attends Store Meetings
  • Proactively uses associate education tools to build product and styling knowledge with his/her peers
  • Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines
  • Packages and wraps client purchases according to ANN INC. standards
Position Requirements:
  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with ANN INC.'s guidelines
  • Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates
  • Accuracy: Ability to handle cash and provide change without error
  • Schedule: Remains flexible in scheduling that meets the needs of the business
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room
Educational Requirements and Experience:
  • Minimum Requirements: High School Diploma or GED
  • Minimum one year sales associate or relevant experience in the services industry with proven results


Location:
Store 0685-Street of Southpoint-ANN-Durham, NC 27713Position Type:
Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

  • Sales Associate

    2 months ago

    Durham, United States Torrid Full time

    Torrid - The Streets at Southpoint [Sales Associate / Team Member] As a Sales Associate at Torrid, you'll: Provide an amazing shopping experience that will encourage positive customer connections and loyalty; Make the customer feel comfortable, cared for and confident; Cover the sales floor and help ensure all visual standards are met; Perform register...

  • Sales Associate

    2 months ago

    Durham, United States Boot Barn Full time

    Boot Barn - 3615 Witherspoon Blvd [Sales Associate / Team Member] As a Sales Associate at Boot Barn, you'll: Provide an outstanding customer experience to all Boot Barn customers; Embody the Boot Barn mission, vision and values in all you do by developing selling and service skills, product knowledge, merchandising and visual presentation skills and...

  • Sales Associate

    2 months ago

    Durham, United States Madewell Full time

    Madewell - Streets at Southpoint - Madewell [Sales Associate / Team Member] As a Sales Associate at Madewell, you'll: Drive sales by exceeding selling and service expectations; Help welcome everyone into the Madewell community, create genuine connections, become an expert on all things denim, and help customers express their authentic selves; Complete...

  • Sales Associate

    1 month ago

    Durham, United States Petco Full time

    Petco - 4011 Durham Chapel Hill Blvd [Sales Associate / Team Member] As a Sales Associate at Petco, you'll: Provide quick and courteous service to all guests; Determine the needs of guests and share product knowledge to suggest the appropriate merchandise and services; Maintain familiarity with current store promotions and special services; Engage with...

  • Sales Associate

    2 months ago

    Durham, United States Walmart Full time

    Walmart - 1525 Glenn School Rd - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Seasonal Sales Associate

    2 months ago

    Durham, United States Cost Plus World Market Full time

    Cost Plus World Market - 6807 Fayetteville Road [Sales Associate / Team Member] As a Sales Associate at Cost Plus World Market, you'll: Assist customers utilizing World Market service standards; Stock merchandise according to visual standards; Cashier according to customer service guidelines and register procedures; Maintain the stockroom and sales floor...

  • Retail Sales Associate

    2 months ago

    Durham, United States TJ Maxx Full time

    T.J. Maxx - 4600 Chapel Hill Blvd 27707 [Sales Associate / Team Member] As a Sales Associate at T.J. Maxx, you'll: Engage and interact with all customers; Accurately ring customer purchases/returns and count change back to customer according to established operating procedures; Promote credit and loyalty programs during customer interactions; Accurately...

  • Retail Sales Associate

    2 months ago

    Durham, North Carolina, United States Casper Retail Full time

    Welcome to Casper Retail, where we're passionate about helping people get a good night's sleep. We're looking for a talented Retail Sales Associate to join our team. As a Retail Sales Associate, you'll be the face of our brand, providing exceptional customer service and ensuring that every customer leaves our store feeling satisfied. Your responsibilities...

  • Retail Sales Associate

    4 weeks ago

    Durham, United States Best Buy Full time

    Best Buy - 7001 fayetteville rd suite 113 [Sales Associate / Customer Service / Team Member] As a Sales Associate at Best Buy, you'll: Greet, welcome, and engage with customers in a warm and friendly manner; Use acquired skills and knowledge to recommend products and services to meet customers' current and future needs; Assist customers with their sales...

  • Retail Sales Associate

    1 month ago

    Durham, United States Best Buy Full time

    Best Buy - 5454 new hope commons dr new hope common [Sales Associate / Customer Service / Team Member] As a Sales Associate at Best Buy, you'll: Greet, welcome, and engage with customers in a warm and friendly manner; Use acquired skills and knowledge to recommend products and services to meet customers' current and future needs; Assist customers with their...

  • Lead Sales Associate

    1 week ago

    Durham, North Carolina, United States Hendrick Automotive Group Full time

    We are seeking a highly skilled and motivated Lead Sales Associate to join our team at Hendrick Automotive Group.About the Role:As a Lead Sales Associate, you will be responsible for providing exceptional customer service, promoting our products, and achieving sales targets.Key Responsibilities:Provide outstanding customer service by greeting customers,...

  • Retail Sales Associate

    4 days ago

    Durham, North Carolina, United States Food Lion Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Food Lion. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and ensuring that our store is well-stocked and visually appealing.About the Role:This is an excellent opportunity for individuals who enjoy...

  • Retail Sales Associate

    3 days ago

    Durham, North Carolina, United States Circle K Full time

    Circle K is currently hiring for a Retail Sales Associate. The estimated annual salary for this position is around $40,000-$50,000 based on industry standards and location.About the JobThis role is a great opportunity to work in a fast-paced retail environment where you will be responsible for providing exceptional customer service to our clients. As a...

  • Retail Sales Associate

    1 month ago

    Durham, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 3823 Guess Rd [Sales Associate / Team Member] As a Sales Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store; Know all products, promotions, and advertisements to ensure that customer questions can be answered; Assist with receiving the truck and pricing items; Ensure...

  • Seasonal Sales Associate

    5 months ago

    Durham, United States Tailored Brands Inc Full time

    Seasonal Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! •Competitive hourly rates...

  • Sales Associate

    4 months ago

    Durham, United States Rack Room Shoes Full time

    24752 Part Time Rack Room Shoes Job Description SummaryAdhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of...

  • Seasonal Sales Associate

    6 months ago

    Durham, United States Tailored Brands Inc Full time

    Seasonal Sales Associate We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! •Competitive hourly rates...

  • Sales Associate

    6 months ago

    Durham, United States Rack Room Shoes Full time

    24752 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...

  • Returning Sales Associate

    2 months ago

    Durham, United States Spirit Halloween Full time

    Spirit Halloween - 3616 Witherspoon Boulevard [Sales Associate / Team Member] As a Sales Associate at Spirit Halloween, you'll: Acknowledge all guests through a greeting, smile or eye contact regardless of the task at hand; Demonstrate knowledge of store products and use this knowledge to build sales; Practice suggestive selling; Assist in merchandising the...

  • Seasonal Retail Sales Associate

    1 week ago

    Durham, United States Talbots Full time

    Talbots - Streets of Southpoint [Sales Associate / Team Member] As a Retail Sales Associate at Talbots, you'll: Communicate professionally and in a timely manner with customers, associates and corporate partners; Be accountable for achieving productivity goals by using product knowledge using selling tools and available resources; Provide an exceptional...