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Director, Quality Management
4 months ago
Requisition ID # 157661 Job Category: Compliance / Risk / Quality Assurance Job Level: Director/ChiefBusiness Unit: Electric OperationsWork Type: HybridJob Location: DublinPosition SummaryElectric Operations Quality Control Leadership achieves safety, quality and data driven continuous improvement across Electric Operations program and designs, implements and change-manages strategic initiatives across Electric Operations while collaborating with distinct line of business leaders and their respective teams to ensure safe, high quality, compliant, and timely continuous improvement. Provides analytical rigor, defined methodologies and strategic program, project and process implementation and enhancement.Reporting RelationshipThe Director, Quality Management reports into the Sr. Director, Quality in the Electric Operations organization. Job Responsibilities Drives and executes organizational strategy into business plans and metrics to drive the accomplishment of goals and metrics. Oversees a comprehensive audit and assessment strategy that addresses both employee safety and public safety. Oversees quality programs, audit activities, and development of policies, processes, procedures, training, and communications to improve compliance. Drives the achievement of safety, quality, productivity, and organizational goals for the Quality Control Organization. Ensures contract work is completed within Company and Regulatory safety, quality, and environmental standards. Ensures records are traceable, verifiable, and complete by establishing controls and verification, and projects assigned are completed by qualified staff to support the safe and timely reporting of projects. Accountable for building and maintaining operational and controls systems to provide cost, schedule, resources visibility and control on all projects, mitigate risks and maximize safety, productivity, and quality. Leads and drives special projects to improve overall business results based on steady state and urgent needs of the business with the goal of improving safety, quality, compliance, and customer satisfaction. Builds and maintains effective relationships with all key stakeholders including partners performing the work. Routinely interfaces with key leadership across lines of business to develop effective working relationships and ensure overall business needs are met, and solicits feedback, collaborates, and influences to develop solutions. Routinely establishes strategic partnerships with leaders across the enterprise to maximize safety, quality, compliance, and customer satisfaction. Champions effective regulatory and legislative policies. Partners with peers, staff departments, matrix organizations and outside agencies to improve overall business results. Manages a large geographically dispersed team to accomplish results through effective recruitment, selection, training, and development. Leadership QualitiesPG&E expects its leaders to conduct themselves with the highest ethics and integrity and to embody specific leadership qualities.Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies. Operating effectively, even when things are not certain or the way forward is not clear. A Leader in the Community and Industry Effectively building formal and informal relationship networks inside and outside the organization. Anticipating and balancing the needs of multiple stakeholders. Demonstrates Safety Leadership A safety champion in words and deeds with respect to both employee and public safety. Maintaining an environment of open dialog and free of retaliation. Influences and Inspires Using various- communications that convey a clear understanding of the needs of different audiences. Maneuvering comfortably through complex policy, process, and people-related dynamics. Optimizes Team Performance Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Creating a climate where people are developed and motivated to do their best to help the organization. Values Diversity and Creates Inclusion Recognizing the value that different perspectives and cultures bring to an organization. Fiscally Responsible Interpreting and applying understanding of key financial indicators to make better business decisions. Planning and prioritizing work to meet commitments aligned with organizational goals. Leads Ethically and in a Compliant Manner Sponsoring and sustaining a high integrity speak-up corporate culture which prioritizes ethics, safety and compliance. Building on necessary level of industry, company and subject-matter expertise, including laws and regulations. Provides a High Level of Customer Service Building strong customer relationships and delivering customer-centric solutions. Building strong customer relationships and delivering customer-centric solutions. CompensationPG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. A reasonable salary range is:Bay Area Minimum: $163,000Bay Area Maximum: $277,000Background QualificationsMinimum Bachelor's degree in Management, Electrical Engineering, or Mechanical Engineering, Construction management or other job-related degree or equivalent experience. 10 years of relevant experience with increasing responsibility in the utility industry or other construction-related field 5 years management of direct reports experience Experience working in a unionized environment Desired Technical and Project Management Certifications relevant to utility and or energy industry. 5 years of experience in Electric utility maintenance, Forestry Management, and quality control organization Project management experience Experience with building and driving performance of Quality Management systems Experience Performing the work within the Quality Control organization Experience with Quality Programs Experience with forestry work, working closely with tree removal operations, or other relevant operations #featuredjobPurpose, Virtues and StandsOur Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for PG&E A healthy environment and carbon-neutral energy system shall be the reality for all Californians Our work shall create prosperity for all customers and investors More About Our CompanyEEOPacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.
