Current jobs related to Customer Service Representative - Malvern - GBS Corp

  • Customer Service Representative

    4 weeks ago

    Malvern, United States The Adecco Group Full time

    Are you a customer-focused professional with a knack for import/export logistics? We are looking for a Customer Service Representative with specialized expertise in import/export operations to join our team. In this role, you will support both dock s Customer Service, Customer Service Representative, Representative, Operations, Processing, Retail, Staffing

  • Customer Service Representative

    6 months ago

    Malvern, United States Domino's Pizza Full time

    You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the Customer Service Representative, Customer Service, Representative, Restaurant, Retail

  • Customer Service Representative

    4 weeks ago

    Malvern, United States PeopleShare Full time

    PeopleShare is looking for experienced Customer Service Representatives to join a dynamic team in Malvern, PA! This position involves providing exceptional service while handling a variety of customer inquiries and administrative tasks. If you are a proactive, customer-focused professional who thrives in a fast-paced environment, we'd love to hear from you!...

  • Customer Service Representative

    1 month ago

    Malvern, United States PeopleShare Full time

    PeopleShare is looking for experienced Customer Service Representatives to join a dynamic team in Malvern, PA! This position involves providing exceptional service while handling a variety of customer inquiries and administrative tasks. If you are a proactive, customer-focused professional who thrives in a fast-paced environment, we'd love to hear from you!...

  • Customer Service Representative

    2 weeks ago

    Malvern, Iowa, United States Infinia Search Inc Full time

    Job Title: Customer Service Representative">About the Role:We are seeking a skilled Customer Service Representative to join our team at Infinia Search Inc. As a key member of our client relationship management team, you will be responsible for providing exceptional customer service through strong interpersonal and client relationship management (CRM)...

  • Customer Service Representative

    3 days ago

    Malvern, United States Circle K Full time

    Circle K - 2290 Oliver Lancaster Drive [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and...

  • Customer Service Representative

    2 weeks ago

    Malvern, Pennsylvania, United States Randstad North America, Inc. Full time

    This Randstad North America, Inc. job gives you the power to choose a role that suits your skills and experience. You will be responsible for providing exceptional customer service to clients, working in a fast-paced retail environment.Key Responsibilities:Providing customer support via phone, email, or in-personAssisting with sales and resolving customer...

  • Customer Service Representative

    1 month ago

    Malvern, United States Tential Full time

    Customer Service Representative Bilingual Requirements Minimum of 1 year of experience in customer service in a high volume, fast-paced environment (preferred) You crave transactional based work where you can check "to-dos" off your checklist You are passionate about customers/clients and are fulfilled by finding solutions in real-time over the phone, or...

  • Retail Customer Service Representative

    2 weeks ago

    Malvern, Ohio, United States BellStores Inc Full time

    Job SummaryBellStores Inc. is seeking a skilled Retail Customer Service Representative to join our team.About the JobThis role involves working in a fast-paced retail environment, providing excellent customer service, and maintaining a clean store atmosphere.The successful candidate will have strong communication skills, be able to work effectively in a team...

  • Customer Service Representative

    2 weeks ago

    Malvern, Pennsylvania, United States Vanguard Full time

    Role OverviewWe are seeking a Customer Service Representative to partner with our clients via inbound phone calls to provide exceptional service and support for their financial needs.

  • Customer Service Representative

    2 weeks ago

    Malvern, Pennsylvania, United States J&L Building Materials Full time

    Join us as an Inside Sales representative at J&L Building Materials in Frazer, PA! In this exciting role, you will have the opportunity to build strong relationships with our customers and contribute to our sales goals. As the face of our company, you will provide exceptional customer service and drive sales by engaging directly with customers at the...

  • Full Time Customer Service Representative

    2 weeks ago

    Malvern, United States U-Haul International, Inc Full time

    Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    2 weeks ago

    Malvern, Pennsylvania, United States Havertown Carpets Full time

    Job Opportunity:We are seeking a dynamic individual to fill the role of Customer Service Representative at Havertown Carpets, a family-owned business specializing in flooring sales and installation.Estimated Salary Range: $45,000 - $60,000 per yearAbout the Role:The ideal candidate will have excellent communication skills, be self-motivated, and possess a...

  • Insurance Customer Service Representative

    3 weeks ago

    Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    **About Us**">">">">As a State Farm Agent Team Member, you will have the opportunity to make a meaningful impact in the lives of our customers.">">We are seeking a dedicated and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for building strong relationships with our customers,...

  • Customer Service Representative

    4 weeks ago

    Malvern, Pennsylvania, United States Qurate Retail Group Full time

    About the JobWe are looking for a talented Customer Service Representative - Retail to join our team at Qurate Retail Group. This is a full-time position with flexible scheduling, including weekends.Your Key ResponsibilitiesDeliver exceptional customer service by attending to customer needs promptly and building loyalty through repeat business.Promote sales...

  • Part Time Customer Service Representative

    4 days ago

    Malvern, United States U-Haul Full time

    Location: 564 Lancaster Pike, Malvern, Pennsylvania 19355 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Convenience Store Customer Service Representative

    6 months ago

    Malvern, United States BellStores Inc Full time

    Job DetailsLevel Entry Job Location OH Malvern 1146 - Malvern, OH Position Type Customer Service Representative Convenie Salary Range $13.25 Hourly Job Shift Any DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer...

  • Customer service representative

    4 days ago

    Malvern, United States Randstad Full time

    We are looking for highly skilled and client-focused professionals to join our team as Customer Service Representatives. This position demands strong communication abilities, a proactive mindset, and a deep passion for providing high-quality service in the financial sector. In this role, you will leverage your technical expertise and relationship management...

  • Customer Service Representative

    3 weeks ago

    Malvern, Pennsylvania, United States Dishfunctional Vintage Retail Store Full time

    Job Overview: Dishfunctional Vintage Retail Store is a unique and vibrant retailer offering a wide range of products to customers. Our goal is to provide an exceptional shopping experience, and we are seeking a talented individual to join our team as a Retail Sales Specialist.About the Job:The ideal candidate will be responsible for assisting customers with...

  • Customer Service Representative

    2 weeks ago

    Malvern, Pennsylvania, United States Baskin Robbins Full time

    About the RoleThis is an exciting opportunity to join the Dunkin Donuts team as a cashier, where you will play a vital role in delivering exceptional customer experiences. Your responsibilities will include operating cash registers, taking food and drink orders, and completing transactions. You will also be responsible for maintaining a clean and organized...

Customer Service Representative

2 months ago

Malvern, United States GBS Corp Full time
If you have an energetic, innovative, and self-starting personality, and you want to work at an amazing, employee-owned company - then keep reading

GBS is a leading information solutions provider, partnering with some of the world's most established brand names as well as smaller forward-thinking organizations. As part of an industry-leading team, you will help empower results for our clients by delivering ground-breaking and effective solutions as America's Productivity Partner. We are a welcoming, smart and talented group of people who care deeply about what we do. We work hard but laugh harder. We challenge the status quo. We value humility, integrity, and responsibility. We get things done. You'll love it here

Join the GBS Corp. Sales Support team. We offer a family-oriented culture; supported by a solid employee-owned enterprise - giving you the best of both worlds.

About GBS Corp:

" Industry Leading Training: We are committed to learning and development. We grow leaders

©º Competitive and Comprehensive Benefits: Medical, Dental, Vision

©¹ Employer Paid Life and Disability

'° Generous Company Paid Retirement Plan

" Tuition Reimbursement Program

'² Cash Profit-Sharing

Wellness Program

' Generous Paid Time Off

9-10 Paid Holidays

Position Summary:

The Customer Service Representative (CSR) will work in combination with their dedicated sales team and serve as the hub for the production activity and customer experience to their accounts. This position will work with the sales, customer, and production to adequately generate production orders and service our clients. Strong communication, memory and follow up is required as the order is processed through the manufacturing plant.

Duties/ Responsibilities:
  • Gain a thorough understanding of GBS and the PrinTech business.
  • Develop a thorough understanding and the relevance of GBS products and services to the market.
  • Complete extensive training in the areas of Project Management, Sourcing, ERP, Customer Service, and Account Administration.
  • Work closely with assigned sales professional/Account Manager on developing additional revenue opportunities within assigned accounts.
  • Participate in daily/weekly team huddle sessions to make sure the sales team is up to date on all relevant customer activities and needs.
  • Obtain and communicate accurate specifications from customers to suppliers with proper customer approvals, where applicable.
  • Assist with managing and maintaining customer activity within assigned accounts. This will include entering orders and releases, inventory analysis and trending, quality control of materials, quoting, and initiating and monitoring corrective/preventative actions.
  • Assist with customer implementation of GBS products and services.
  • Troubleshoot, analyze and deploy the appropriate resolution(s) regarding customer inquiries such as return authorization, tracing/tracking shipments, order status, complaints, inquiries, billing question/concerns.
  • Work with sales or management, when required, on any sales activities with prospective GBS customers. Activities would include discovery, analysis, creating specifications, setting up new customers, etc.
  • Maintain client product files which includes but not limited to samples, acknowledgements, proofs, and orders.
  • Perform and maintain data entry for client accounts.
  • Perform procurement and inventory management duties as assigned.
  • Ability to provide and review client reports.
  • Work with Account Executive, Account Manager, or Business Development as a team member on major account opportunities.
  • Other duties and projects as assigned.
Required Skills and Abilities:
  • Understand business and customer service processes.
  • Ability to multi-task, maintain organization, and accurately prioritize in a fast-paced environment.
  • Thrives in a collaborative and dynamic team environment, with active listening and conflict resolution skills.
  • Effective and efficient use of computer applications such as: internet search, and Microsoft Office Suite or equivalent software.
  • Passion for helping others and possessing good written, interpersonal and oral communication skills.
  • Strong project management skills, along with independent judgement.
  • Basic problem-solving skills including the ability to analyze various data and information.
Education and Experience:
  • Minimum of 2 years of experience in a customer service position within a sales organization, preferred but not required.
  • Experience in the Printing Industry preferred, but not required.
Supervisory Responsibilities:
  • Non-Applicable
Physical/ Mental Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Manual dexterity sufficient to operate standard office equipment.
  • Ability to work in typical office setting; occasionally called upon to work hours in excess of your normal daily schedule.
  • Able to handle the stress associated with a fast-paced work environment, multiple priorities/tasks, making judgment decisions and adapting to changing work situations, grasping and applying new ideas, and communicating with various personalities at all levels.


Get to Know Us

Since our founding in 1971, GBS has understood the value of identifying and investing in technologies that change and improve the dynamics of how our customers do business. From developing feature-rich software solutions to deploying advanced print and marketing services and solutions using multi-million-dollar equipment, GBS is always engaged in upgrading its technology capital because we know how high-tech can translate to high productivity. Across every one of our diverse product and service platforms, we innovate increased productivity for our customers.

At employee-owned GBS, our culture is one that values people, their commitment to meeting customers' needs and the expertise that enables them to do this successfully. In sum, we are America's Productivity Partner because GBS is the home of AMERICA'S PRODUCTIVITY PEOPLE. Depth of industry experience, cross-discipline knowledge and often career longevity and company loyalty equip our team members to achieve consistently high levels of execution on behalf of our customers.

GBS Corp is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. GBS Corp is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.