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Public Area Attendant
3 months ago
The Public Area Attendant cleans and services the assigned public areas according to established quality standards and procedures.
Job Description
Principle duties and responsibilities (Essential Functions) include:
- Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.
- Strip and wax floors as needed, clean and polish all furniture, railings, tabletops, mirrors in assigned areas.
- Report to supervisor regarding needed repairs or unsafe conditions.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Handle all lost and found items according to established procedures.
- Display professional appearance and demeanor at all times.
- Adhere to all housekeeping procedures and company policies.
- Attend departmental pre-shift and mandatory meetings.
- Perform other duties as requested by management.
- Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
- Report, turn in, and/or log any lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May assist with other duties as assigned.
Pay Range
Work Environment
- Guest rooms, hotel corridors, and supply rooms with potential for guest facing contact.
- Must be able work in a fast-paced environment.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required
- Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility.
- Frequently bending, stooping, and kneeling,
- Communication skills are utilized for a significant amount of time when interacting with guests and employees.
- Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.
- May be required to work nights, weekends, and/or holidays.
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
