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Network Technician
2 months ago
- Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
- Basics knowledge / understanding of assigning switch ports to specific VLANs
- Patch phone ports to switch as needed. Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
- Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
- Troubleshoot and replace network switch chassis blades when required.
- Adding memory/flash to an existing Non-End User Devices or Device; Patching, moving an existing switch or router;
- Racking and patching any new Non-End User Devices or Device(s);
- Decommissioning a single Non-End User Devices or Device, including verifying the impact of such decommissioning and/or shutting the Device down;
- Installing new, or moving existing, access points for coverage expansion - No higher than usage of a 6 foot ladder; however for higher ladder parties shall mutually discuss and agree.
- Conducting Site surveys, including asset inventory validation;
- Conduct WLAN surveys; installing, decommissioning or moving WAP;
- Installing, decommissioning or moving WLC;
- Installing, decommissioning or moving Smart Edge;
- Installing or decommissioning Firewall;
- installing, decommissioning or modifying WAN acceleration; Installing, decommissioning or modifying the VPN Gateway;
- Granting Site access for the Customer's third parties.
- The onsite Technician may also be required to conduct conference room equipment upgrades where they are swapping devices and following the provided step-by-step processes. Detailed instructions and support will be provided prior to technician conducting this work.
- Good to have understanding of any Data Center Infrastructure Management Application
