Assistant Service Manager
4 weeks ago
** Assistant Service Manager**
**Job Category****:** Maintenance **Requisition Number****:** ASSIS04062 Showing 1 location **Job Details**
**Description**
**Purpose:** Assist with organizing, directing and managing the overall maintenance and preservation of the Community with 450 units and/or more.
**Qualifications:**
* Minimum of 3 years of experience in make-ready and on-site apartment maintenance
* Must have average written and oral communication skills in English
* Bilingual in Spanish a plus
* Must be able to direct, motivate, train and develop subordinates
* General knowledge of building codes and laws applicable to the community (i.e. Freon recover, electrical, plumbing, swimming pools)
* High school diploma
* Valid drivers license and reliable transportation
* Leadership skills
**Special Licenses or Certificates Required:** A/C Certification I & II
**Essential functions include (but are not limited to):**
* Assists the Service Manager in all maintenance related task:
+ Supervising maintenance staff and ensure all areas of the community are maintained.
+ Supervises proper levels of inventory, as needed with approval
+ Assist with contractors and become knowledgeable of competitive pricing of supplies
+ Implementing, and supervising training program for the use of safety equipment in keeping with SDS
+ Tracking, monitoring and following up on resident work orders in Yardi to ensure requests are completed within 24 hours
+ Apartment inspections and walk through check list on all vacant units
* Must be able to lead and mentor the maintenance staff by assisting with skill development and knowledge
* Assist by leading the maintenance staff by example
* Responds to emergency calls thru the on-call monitoring service per policy
* Makes general appliance repairs, carpet repairs, A/C repairs and electrical repairs
* Performs carpentry work, welding, painting and plumbing duties as required
* Moves appliances, with assistance, using appliance Dolly
* Installs appliance and electrical fixtures as required
* Reports any maintenance problems and ensure repairs are correctly completed in a timely manner
* Lead and/or participates in an ongoing community preventive maintenance program
* Adheres to and complies with company safety policies and rules and OSHA safety standards that are applicable for the safe performance of the jobs
* Participate in training program for the use of safety equipment in keeping with SDS
* Assists Team in achieving positive Satisfacts reports by providing professional and courteous customer service.
* Assists with resident functions as required
* Maintains courteous and helpful demeanor with resident, prospective residents, co-workers, vendors, etc.
* Works on-call, overtime, weekends, holiday and evening work as required
* Must have mode of communication in which to be contacted at home and to respond in cases of emergency
* May be transferred or assigned to work at another Highmark Community
* Complies with all policies as outlined in the Operations Manual
* Adheres to company key procedures
* Maintains a clean and orderly shop
* Performs other duties as assigned by Service Manager (Community Director and/or Assistant Community Director in Service Managers absence)
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Preferred**
Technical/other training or better in Other.
**Experience**
**Licenses & Certifications**
**Preferred**
Drivers License
A/C Cert 1
A/C Cert 2
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