Patient Service Representative

1 month ago


Westerville, United States Central Ohio Primary Care Full time

Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Associated Pediatrics office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This role is working 3 days per week between M-F.Essential Duties and Responsibilities:• Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.• Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.• Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.• Collect copays, deductibles and/or outstanding balances.• Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.• Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.• Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.• Ensure confidentiality of patient data and stay up to date with HIPAA regulations.Qualifications:Experience, Education, Licensures & Certifications• Preferred: 1 year of administrative experience in a healthcare related setting• Required: High School diploma or GED; or at least six (6) months customer service or healthcare experienceKnowledge, Skills & Abilities• Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;• Strong organizational and written communication skills;• Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;• Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;• Ability to work independently and in a team environment; and able to lead by example;• Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)



  • Westerville, United States Central Ohio Primary Care Full time

    Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Step by Step Pediatrics office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full time role working 4x10 hour days...


  • Westerville, United States Central Ohio Primary Care Full time

    Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our Step by Step Pediatrics office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full time role working 4x10 hour days...


  • Westerville, United States Central Ohio Primary Care Full time

    Central Ohio Primary Care Physicians is seeking a Patient Service Representative for our COPC Sports, Spine & Joint office in Westerville, OH. This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. This is a full-time role working first shift...


  • Westerville, United States Sun Technologies Full time

    Job Title : Customer Service Representative Required Skills : Typing: 35-40WPM and 2-3 years? experience with all Microsoft Office suites i.e. Excel, word, Power point, etc. Location : Westerville,Ohio **Job Description** **Requirements:** * Typing: 35-40WPM and 2-3 years experience with all Microsoft Office suites i.e. Excel, word, Power point, etc. * As a...


  • Westerville, United States SMI USA Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01852 Showing 1 location **Job Details** **Description** **CUSTOMER SERVICE REPRESENTATIVE Systems & Methods, Inc. (SMI)** SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions...


  • Westerville, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet highly professional service...


  • Westerville, Ohio, United States Event Horizon Dynamics Full time

    Are you a personable and detail-oriented individual with a passion for exceptional customer service? Join our team as an Entry-Level Client Service Representative and become a key player in delivering outstanding client experiences. This role offers comprehensive training and a chance to grow within our dynamic organization.Key Responsibilities:Client...


  • Westerville, Ohio, United States Retina Vitreous Associates Full time

    Job OverviewThis role is part-time, requiring 24 hours per week on designated weekdays.The primary responsibility is to facilitate comprehensive patient registration while ensuring the accuracy of patient records. This position serves as a vital resource for patients and acts as a liaison between the clinic and the community. Interaction with patients,...


  • Westerville, United States Heartland Bank Full time

    Job DescriptionJob DescriptionJOB TITLE:Client Service RepresentativeLOCATION:Westerville, OH STATUS:Full TimeFSLA JOB CLASS:Non-ExemptREPORTS TO:Assistant Branch ManagerREQUIRED TRAVEL:2/3 of the time)Hearing (in person and via telephone)Stoop, Kneel, Crouch, and Crawl (2/3 of the time) Typing (1/3-2/3 of the time)WHAT’S GREAT ABOUT WORKING AT...


  • Westerville, United States Sara Smucker Agency Full time

    Job DescriptionJob DescriptionAre you passionate about making a positive difference in customer's lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? Do you currently hold a Property & Casualty insurance license or have experience working in an insurance agency?...


  • Westerville, United States Tide Cleaners Full time

    **Position:** Guest Service Representative - Westerville, OH **Location:** Westerville, OH **Job Id:** 587 **# of Openings:** 1 **Guest Service Representative Tide Cleaners - Westerville, OH** **About Tide Cleaners**: Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples lives dont have to revolve around their laundry....


  • Westerville, Ohio, United States Trulieve Full time

    Job Overview"Trulieve Grows One Patient at a Time"Are you interested in contributing to one of the fastest expanding sectors in the country? If you have a passion for assisting individuals in need, this position may be a perfect fit for you.At Trulieve, our mission is to provide our patients with the relief they seek through trustworthy products. Our plants...

  • Patient Navigator

    2 weeks ago


    Westerville, United States Pinnacle Fertility Full time

    Pinnacle Fertility is the nation's fastest-growing physician-centric fertility care platform, supporting more than 25 high-performing fertility clinics and comprehensive fertility service providers nationwide. Under a united mission of fulfilling dreams by building families, Pinnacle clinics offer innovative technology and processes, compassionate patient...

  • Sales Representative

    16 hours ago


    Westerville, United States Dawson Full time

    Job DescriptionJob DescriptionSales RepresentativeInsurance$45,000k-$60,000k + CommissionPermanent Opportunity / 1099Monday-Friday, 9:00am-5:00pmColumbus, Ohio We are seeking a highly motivated and competitive Sales Representative to join our team and drive the expansion of our business. Your primary responsibility will be to proactively seek out and...


  • Westerville, United States Ohio State University Physicians, Inc. Full time

    Overview: Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!? Who we are With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants,...


  • Westerville, Ohio, United States Allstate - The Harmony Agency Full time

    Insurance Customer Support SpecialistAllstate - The Harmony Agency is on the lookout for an Insurance Customer Support Specialist to enhance our team. As a prominent player in the insurance sector, you will have the chance to interact with clients, offer knowledgeable guidance, and streamline the insurance process for our clientele.We seek motivated and...


  • Westerville, Ohio, United States Dental Associates Group Full time

    Dental Associates Group is seeking a dedicated and compassionate Patient Care Coordinator to join our team. In this role, you will be the first point of contact for our patients, ensuring they receive a warm and welcoming experience throughout their visit. As a Patient Care Coordinator, you will play a vital role in maintaining smooth office operations and...


  • Westerville, Ohio, United States WellBe Senior Medical Full time

    Job Summary WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the...


  • Westerville, United States Dawson Full time

    Job DescriptionJob DescriptionInsurance Sales RepresentativeProperty and Casualty - Personal Lines Permanent Opportunity!$45,000k-$60,000k + CommissionColumbus, Ohio Hybrid Schedules Available Monday-Friday, 9:00am-5:00pmWe are seeking a highly motivated and competitive Sales Representative to join our team and drive the expansion of our business. Your...


  • Westerville, United States Summit Companies Full time

    Job DescriptionJob DescriptionAre you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be...