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Contract Open Enrollment Specialist

6 months ago

Lake Forest, United States The LaSalle Group Full time

One of our clients in the healthcare space is looking for a Contract Open Enrollment Specialist to join their team The Contract Open Enrollment Specialist would sit in their headquarters located in a northern suburb of Chicago and play a key role in the open enrollment process for this organization's clients. If you are interested in expanding your human resources and benefits expertise with a rapidly growing healthcare organization, please see the responsibilities and requirements listed below

Contract Open Enrollment Specialist Responsibilities:

  • Respond to inbound calls, emails, and chats regarding annual open enrollment questions
  • Educate members on pharmacy benefits, dental, vision, supplemental life and other company provided benefits and wellness plans
  • Refer member to appropriate supplier to assist with questions outside of the plan details
  • Enroll member using annual enrollment online tool
  • Handle incoming annual enrollment calls in a professional manner
  • Ability to navigate internal and external software applications
  • Maintain privacy/confidentiality of participants and employee information following HIPAA and company guidelines
  • Document call information in software application
  • Work in a 24/7 call center environment
Contract Open Enrollment Specialist Requirements:
  • High school diploma required
  • Previous enrollment or insurance experience strongly preferred
  • Flexible and dependable (ability to work weekends and evenings and overtime as needed)
  • Experience with a high paced call center environment required
  • Bilingual in English and Spanish preferred

If you are interested in joining our client's team as a Contract Open Enrollment Specialist and believe you meet the above requirements, please apply today

Thank you,

Lena Alkhatib
Project Manager
LaSalle Network

Keywords and Related Terms: human resources , open enrollment , benefits , call center , open enrollment specialist , benefits specialist , bilingual , benefits administrator , healthcare #LI-DNP

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here