Business Retention Specialist
4 weeks ago
As a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:
Responsibilities:
Handle customer inquiries and complaints promptly and professionally.
Key in orders for operations branches with high call volume
Proactively engage with customers to address any issues or concerns they may have.
Work with other departments within the company to resolve customer issues and improve customer satisfaction.
Offer additional services to add value and optimize efficiency in products and deliveries.
Develop and implement strategies to retain customers and increase customer loyalty.
Monitor customer feedback and make recommendations for improvements to products and services.
Maintain accurate and up-to-date records of customer interactions and transactions.
Skills:
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Patience and empathy in dealing with customers.
Proficiency in using customer relationship management (CRM) software.
Knowledge of the fuel industry and related products and services.
Overall, your goal as a Business Retention Specialist is to build strong relationships with customers and to ensure that they are satisfied with the company's products and services. By doing so, you can help to increase customer loyalty and retention, which is essential for the long-term success of the company.
by Jobble
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Business Retention Specialist
2 weeks ago
Stoughton, United States Diesel Direct Inc Full timeAs a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:Responsibilities:Handle customer inquiries and complaints promptly and professionally.Key in orders for...
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Business Retention Specialist
4 weeks ago
Stoughton, United States Diesel Direct Inc Full timeAs a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:Responsibilities:Handle customer inquiries and complaints promptly and professionally.Key in orders for...
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Business Retention Specialist
7 days ago
Stoughton, United States Diesel Direct Inc Full timeJob DescriptionJob DescriptionAs a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:Responsibilities:Handle customer inquiries and complaints promptly...
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Business Retention Specialist
1 month ago
Stoughton, United States Diesel Direct Inc Full timeJob DescriptionJob DescriptionAs a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills:Responsibilities:Handle customer inquiries and complaints promptly...
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Business Retention Specialist
3 weeks ago
Stoughton, MA, United States Diesel Direct Inc Full timeAs a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills: Responsibilities: Handle customer inquiries and complaints promptly and professionally. Key in...
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CRM Business Specialist
3 weeks ago
Stoughton, MA, United States Diesel Direct Inc Full timeAs a Business Retention Specialist, the primary role would be to ensure that customers are satisfied with the company's products and services and to encourage them to continue using and expand with the company's services. Key responsibilities and skills: Responsibilities: Handle customer inquiries and complaints promptly and professionally. Key in...
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Business Development Specialist
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Business Development Specialist
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Stoughton, United States The QTI Group Full timeSummary The QTI Group is partnering with Dairyland Electrical Industries to hire its new Business Development Specialist. Reporting to the Director of Business Development and Marketing, this entry-level sales role will provide technical sales and training to our customers through presentations at industry conferences, webinars, and private customer...
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Social Media Marketing Manager
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Stoughton, United States Solex HRC Inc Full timeJob DescriptionJob DescriptionJob Summary:The Social Media Marketing Specialist will develop and implement the company's web-based marketing strategy to promote the company's brand, attract visitors and potential leads, and generate internet sales. Supervisory Responsibilities:· None.Duties/Responsibilities:· Plans and implements web-based...
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Social Media Marketing Manager
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Regional Sales Manager
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Stoughton, United States Diesel Direct Inc Full timeJob DescriptionJob DescriptionJob Description: Regional Sales Manager (Fuel Industry) Are you ready to drive your sales career to new heights? Do you have a passion for winning new business and building lasting relationships with customers? Join Diesel Direct, the premier one-stop fuel distributor, and be at the forefront of the fueling industry's...
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